I have the red x with 2 dots....AGAIN

Scholar

I have the red x with 2 dots....AGAIN

I just replaced my dead DVR a month ago.  Now it's doing it again.  Kept freezing up.  After powering down everything and reboot, I have the red x with 2 dots.  I found this info which doesn't make any sense to me:

 

WMCE and the Motorola Boxes (Windows Media Center Edition)

Instructions courtesy of sdwhwk @ here.

I found a trick to actually get MCE to learn the codes. What you have to do is point the remote down to the ground away from MCEs IR reciever, press and hold the button it asks for, raise it up to the reciever’s level until it says release, but instead of releasing the button, point it back down to the ground. Only release the button to change numbers when it asks.

Here is a full guide to get MCE to work with the Moto VIP1200 and recognize the IR signal:

1. Stick the IR Transmitter in front of the IR Reciever as shown @here.

2. Open windows Media Center

3. Right click on the screen and select settings.

4. Click on “TV”.

5. Click “Set Up TV Signal” and Click “Yes” if it comes up on the screen.

6. On the Set Up Your TV Signal Screen, “select Next”.

7. On the Confirm Your Region Screen, make sure it is set to your region. IF it is, click “Yes”, if not, change it. Click “Next”.

8. On the Automatic TV Signal Setup Screen, select “I will manually configure my TV signal” and click “Next”.

9. On the Select Your TV Signal Screen, select “Cable” and then Next.

10. On the Do You Have a Set-top Box Screen, click “Yes” then Next.

11. On the Prepare for Set-top Box Setup screen, click “Next”.

12. On the Select a Working TV Signal, Select the one you have setup (COAX would use Channel 1-4, others self explainatory).

13. On the Set-top Box Remote Screen,Select ““Yes” and then “Next”.

14. On the Identify Set-top Box Remote, click “Next”.

15. Follow the on screen instructions. When it goes to the Remote Not Recognize Screen, select “Have Media Center learn my remote from scratch” and then “Next”.

16. On the Prepare to Identify Remote Screen, hit next.

17. On Channel Change Buttons, select the method used, (on mine I selected “No, it does not”. May be different for different areas or future upgrades) and click on “Next”.

18. On the IR Learning Screen, Make sure the U-verse remote is set on “AT&T” and hold the remote away from the IR reciever for Media Center. Hold down the number, raise the remote to the receiver until it says “Release button to continue” then move it away from the IR receiver. Keep the button held down.

19. Do this a minimum of two times until it is ready for the next button and repeat step 17. If it takes more than 4 times (one entry try and one confirm try), then make sure the remote is not in the line of site on the receiver until the button is held down for a second and that when held up to the receiver, it is no more than three inches from it. Aparently it sends some type of junk before the actual code is sent (Universal remote thing?).

20. On the Set-top Box Codes Learned Successfully Screen, click on “Next”.

21. On the Select Number of Digits Screen, select “Four Digits” and then “Next.

22. On the How Do You Change Channels? Screen, Select the approprate option (Mine was “No, I just enter the channel number”), and click “Next”.

23. On the Test Channel Changing Screen, use the Media Center Remote and try changing the channel. Wait about 10 seconds and the channel should change (Give it a little time for the IR signal to travel down the wire to the Set-top Receiver and the TV signal to clear the video capture card buffer to the screen). If successful, select “The set-top box changed the channel correctly”, then “Next”.

24. On the Set IR Signal Speed screen, hit the channel up or down buttons at least six times. With a delay, the channels should change. It does go in order (1,2,3,4,...), so if the channel does not exist, just hit up or down until it hits a channel that exists. Select “The channel changed correctly” if it changed and then “Next”. (Signal speed should be “Fast”.)

25. On IR Signal Speed Set Screen, Click “Next”.

26. You are done. Select “Return to TV Settings” and click “Finish”. (As of this writing, the Dallas area does not have a guide for u-verse, so the Set up guide option is useless.”)

Now the down side to it is all MCE will be able to do is change the channels, but for those that want to use their comps as a second DVR, it will do fine. My suggestion though is that if you do that, you would need to set your system clock to what the program guide shows in the Media Center Player because there is a slight delay in the signal from the Video Capture Card buffer. There is also about a seven second delay on channel changes. Not sure if there is a way to speed that up though.

Update: I switched to using MediaPortal for my MC because I got tired of that delay when changing channels. WMC apparently has a buffer I can’t seem to disable. If you are interested on how I set MP up (It was a pain), PM me and I’ll walk you though it. If you know how to disable that annoying buffer in WMC, pm me that also.


 

I don't see how I can reset anything if I don't have access to the box.  Is there another way to do a reset?

Message 1 of 33 (35,997 Views)
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Scholar

Re: My recording space is small now

Every time I want to use Realtime I have to uninstall and install again.  I got it going, but you have to tell me again how to post it for you.   My bill does not give a breakdown.  I had added the Starz and Encore when they were having the $25 rebate.  Prior to that we only had Showtime. 

Message 16 of 33 (35,626 Views)
Scholar

Re: My recording space is small now

Message 17 of 33 (35,625 Views)
Expert

Re: My recording space is small now

Thanks for posting the screenshot.  The 35.4 shown for "Total Space" is not correct.  Perform the steps shown in my message above to do another disaster recovery.  After the process completes, repost the Channels/Streams screenshot.

Message 18 of 33 (35,622 Views)
Scholar

Re: My recording space is small now

I'll have to do that tomorrow.

 

Talk then......

Message 19 of 33 (35,613 Views)
Expert

Re: My recording space is small now

Ok.  Good luck.

Message 20 of 33 (35,613 Views)
Scholar

Re: My recording space is small now

I couldn't get the disaster recovery to work.  I kept pushing the buttons and combinations of the buttons.  It did reboot and now all of my recordings are gone again. 

 

I think I'll just order another new box.  Do you know if I can do that on-line?

Message 21 of 33 (35,599 Views)
Expert

Re: My recording space is small now

I don't think you can order a new box online.

Try this method to re-do the disaster recovery:

1. Unplug it.
2. Hold down the OK and down arrow buttons.
3. Plug it back in, keep holding the two buttons down.
4. When the gear appears on the screen, let go of the buttons.
Message 22 of 33 (35,597 Views)
Expert

Re: My recording space is small now


Linda661 wrote:

 

I couldn't get the disaster recovery to work.  I kept pushing the buttons and combinations of the buttons.  It did reboot and now all of my recordings are gone again. 

 

I think I'll just order another new box.  Do you know if I can do that on-line?


Sounds like there is an issue with the box.  A normal reboot should not erase the recordings on the DVR.

Message 23 of 33 (35,596 Views)
Scholar

Re: My recording space is small now

Thanks.  I'll try it a little later.  I'm trying to get some things recorded right now.

 

If it's going to delete all of my recordings whenever I need to re-boot, I think I want a new box anyway.

 

Another question.  I've been watching some on demand and I notice now I cannot FF/rewind and they seem to be having more commercials.  Is that normal?

Message 24 of 33 (35,592 Views)
Expert

Re: My recording space is small now

It depends on which On Demand content you are watching.  The On Demand content for some of the prime time network programs do not allow fast forwarding.  If that is the case, it will tell you that the feature may not be available when you begin watching the program.

Message 25 of 33 (35,588 Views)
Scholar

Re: My recording space is small now

This didn't work for me either.  I got the 3 black dots, but no gear and no re-loading.  And, again, I lost everything I had recorded this morning. 

 

Thanks all.  I'm ordering anew box.

Message 26 of 33 (35,581 Views)
Expert

Re: My recording space is small now

That definitely does sound like the DVR is bad.  Technical Support should be able to address that for you.

Message 27 of 33 (35,577 Views)
Scholar

Re: My recording space is small now

I called tech support and he talked me thru the disaster recovery again.  I had been trying to use the remote buttons.  I got it to work.  Not sure if all is ok.  The TV says I have 167 hours of recordin now.  It should be 233.  The Uverse Realtime says I have 233 hours, so maybe I do.

 

If it fails again or if I lose all of the recordings again, I iwll get the box replaced.

 

 

Thanks for everything

Message 28 of 33 (35,574 Views)
Expert

Re: My recording space is small now


Linda661 wrote:

 

I called tech support and he talked me thru the disaster recovery again.  I had been trying to use the remote buttons.  I got it to work.  Not sure if all is ok.  The TV says I have 167 hours of recordin now.  It should be 233.  The Uverse Realtime says I have 233 hours, so maybe I do.

 

If it fails again or if I lose all of the recordings again, I iwll get the box replaced.

 

 

Thanks for everything


The remote buttons?

Message 29 of 33 (35,572 Views)
Scholar

Re: My recording space is small now

Remote control also has power, OK, down buttons.  

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