HDMI error/H1005 -hdcp link integrity check failed

Tutor

HDMI error/H1005 -hdcp link integrity check failed

I am having problems with my TV signal only when I turn it on for the first time. Blinks on and off, eventually gives me the blue screen with HDMI error/H1005. I have talked to tech support many times and have a new box with same issue. If I unplug the box and reboot it I finally get a picture. Everything is hooked up through my Yamaha receiver.  I have changed HDMI cables out of TV and out of box to receiver. ATT support thinks their equipment is fine. Seems to me if unplugging it makes it reboot and work fine it is their problem. Any suggestions??

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Message 1 of 38
Tutor

Re: HDMI error/H1005 -hdcp link integrity check failed

Well the anynet was on but sadly...that didn't remedy the problem. I will change input when I have a minute.Thanks again for your help. I'm thinking I may just leave my cable box on 24/7. Maybe that will help Smiley Happy

Message 16 of 38
Tutor

Re: HDMI error/H1005 -hdcp link integrity check failed

After talking with the person who installed it (who really thinks if I bought a bose system from him I'd be fine). They are constantly updating systems to prevent misuse and I am stuck in a bad place...bottom line. So I don't know what to do.I am going to try and contact yamaha and see if they have any suggestions.

 

Message 17 of 38
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ACE - Expert

Re: HDMI error/H1005 -hdcp link integrity check failed

aimeekate - Maybe Samsung or Yamaha has a download that will make it work.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 18 of 38
Tutor

Re: HDMI error/H1005 -hdcp link integrity check failed

Thanks again for all your advice. Seems the problem is with my yamaha hdmi input. We solved the problem by running hdmi from tv to cable box and audio with a digital optical cable to receiver

. The only issue now is since everything cant run through receiver I will have to have an additional hdmi to tv for DVR. 

Message 19 of 38
ACE - Expert

Re: HDMI error/H1005 -hdcp link integrity check failed

aimeekate - I will stick this on here hoping that you will see it. I appreciate the need to run everything through the Yamaha, Maybe it will help someone else.

I believe I saw a recommend that the way to make your setup work is to turn on the Yamaha first. You said you have a Logitech Harmony remote. So, you can do it with that. You can also do it with the U-verse remote.

Programming - att/ok-977-aux-tv-att-enter.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 20 of 38
Contributor

Re: HDMI error/H1005 -hdcp link integrity check failed

This solution worked on my Sony.  Settings/Setup/HDMI Settings/Control for HDMI:  Off

Message 21 of 38
Scholar

Re: HDMI error/H1005 -hdcp link integrity check failed

I have a Samsung TV and had the same problem.  When I spoke with Samsung they said it was a handshaking issue and to turn on the Cable box first then the tv.  I tried that and have not had any problem since.  They say it is a known issue and are working on a fix.  In the meantime they say establish th signal first and then turn on the tv.  I do not know if it will work in you case but it did for me.

Message 22 of 38
Contributor

Re: HDMI error/H1005 -hdcp link integrity check failed

I'm am getting this error as well and have tried everything on this post. Below is my setup.

 

The whole reason you get HDMI is for a better, more crisp picture. Really frustrated as to why AT&T can't resolve this. Is it a compression issue? Really don't want to go back to components as the picture is not as good. 

 

Wireless Cisco receiver

Sharp Aquos 60"

HDMI

 

It works after I reset the wireless receiver everytime, but I'm obviously not doing that each time I turn the TV on. 

Message 23 of 38
ACE - Expert

Re: HDMI error/H1005 -hdcp link integrity check failed

steinm10 - Did you try a different input on the TV??
I believe Sharp has been problematic from way back. Did you check with them to see if they have a fix?
You could try this splitter to isolate the TV & STB. It may or may not work.
http://www.amazon.com/HDMI-1-Out-Auto-Switch-Cable/dp/B0018DQYQ2/ref=sr_1_4?ie=UTF8&qid=1307119901&s...
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 24 of 38
Contributor

Re: HDMI error/H1005 -hdcp link integrity check failed

I have only tried one other HDMI input in the back of the TV. I will try others and also try and resolve the issue with Sharp. I was not aware this was such an issue. I thought HDMI was pretty standard nowadays.

 

I will report back my findings. 

Message 25 of 38
Expert

Re: HDMI error/H1005 -hdcp link integrity check failed

The thing you have to remember is that while HDMI is capable of a better picture than Component cables, that only happens when the picture contains enough detail to begin with where it exceeds what Component cables can deliver.

 

The U-Verse picture does not meet this criteria.  The compression that is used results in a loss of detail and introduction of artifacts, and the resulting picture is rather soft and lacks detail.  It is not enough detail such that HDMI would make any difference.

 

As an analogy, examine the difference between 1.5 inch and 2.5 inch fire hoses.  At 25 psi, a 1.5 inch hose can carry about 150 gallons per minute (gpm), while a 2.5 inch hose can do over 300 gpm.  You would think that the 2.5 inch hose would always be better.  But if the water pump you're connected to can only pump 100 gpm, then it doesn't matter which hose you use.

 

The conclusion is that with U-Verse as the source, Component and HDMI result in a virtually an identical picture.  (Note that this is not true with higher detail sources like Blu-Ray).

 

 

Message 26 of 38
Employee

Re: HDMI error/H1005 -hdcp link integrity check failed

i'm a uverse tech in ohio and have come across this numerous times. If you get an HDMI error, it is NEVER the set top box, NOR your TV. It is the HDMI cord itself. The reason is because the hdmi cord will lose its integrity from being bent and unplugged. ALSO, the hdmi cord backfeeds static from the TV into the set top box. The best way to take full advantage of HD and maintain a quality service, is to ditch the HDMI cord and go to Component. Component cords are the Green Blue and Red cords. No you will not lose the quality of HD, because TV providers broadcast at a maximum of 1080i. Never 1080p. Hdmi cords are absolutely useless unless you are using them on a blueray player watching a blueray disc. 

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 27 of 38
Voyager

Re: HDMI error/H1005 -hdcp link integrity check failed

I just switched from the old silver Motorola box to the black Motorola box. After researching options, I decided the issue was with my relatively new (2 years old) tv. I have a Sony model number kdl40ex500. There was an update from 2011. I am relatively tech savvy, and I had no idea we had to update our televisions....but it makes sense.

 

 

I needed a USB drive and had to reformat it to dowload the update. I had no issue, but if this is not your area of expertise, don't be afraid to ask a family member or friend for help. After I did the update, I had no issues...and the HDCP 1005 Integrity Error went away. 

Tags (2)
Message 28 of 38
Contributor

Re: HDMI error/H1005 -hdcp link integrity check failed

Rich...thanks for the tech perspective. What if the HDMI error flickers alot and you're using a Component set up configuration? My dilemma. Time for a new TV?

Message 29 of 38
Voyager

Re: HDMI error/H1005 -hdcp link integrity check failed

I find all these responses to be humorous at best. I had a Uverse technician tell me that I should use component instead of HDMI as component is better. He said this would avoid the HDMI error problems with my UVerse wireless receiver. Funny thing is that the wired receiver works fine. The HDMI connections to both my previous DirecTv receivers worked fine for years as well. This is definitely a problem with the UVerse wireless receivers.

Message 30 of 38
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