Do I have to cancel my free promotion?

Scholar

Do I have to cancel my free promotion?

I've been enjoying the 3 month free promotion for HBO/Max.  It expires 11/24.    Do I have to call and cacel or will it just expire on it's own?

 

l am also wondering if there is a free weekend for Thanksgiving. 

Message 1 of 10 (1,937 Views)
Professor
Solution
Accepted by topic author Linda661
‎09-30-2015 1:39 AM

Re: Do I have to cancel my free promotion?

It will expire on its own, and the pricing will go back to the normal price. As for Thanksgiving, those without the 450 package will get everything, those with the 450, it will not affect them.
________________________________________________________________

"Ren: Now listen, Cadet. I've got a job for you. See this button? Don't touch it! It's the History Eraser button, you fool!

Stimpy: So what'll happen?

Ren: That's just it. We don't know. Maybe something bad, maybe something good. I guess we'll never know, 'cause you're going to guard it. You won't touch it, will you?"
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Message 2 of 10 (1,928 Views)
ACE - Expert

Re: Do I have to cancel my free promotion?

Linda661 - The idea of a promotion is to get your regular business. So, billing starts after the promotion unless you cancel before the end of the promotion.

I have seen two posts saying there is a a free TG WE.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 3 of 10 (1,928 Views)
Scholar

Re: Do I have to cancel my free promotion?

OOps....I think you gave me conflicting answers.  Do I have to call or not call?????

Message 4 of 10 (1,913 Views)
ACE - Master

Re: Do I have to cancel my free promotion?


Linda661 wrote:

OOps....I think you gave me conflicting answers.  Do I have to call or not call?????


Call 'em....trust me...  Call ASAP and tell them to make the cancellation effective 11/23. 

 

You'll still get the free Thanksgiving weekend programming.  Everyone does.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 5 of 10 (1,904 Views)
Highlighted
Professor
Solution
Accepted by topic author Linda661
‎09-30-2015 1:39 AM

Re: Do I have to cancel my free promotion?

Re-read what I posted. And no you do not need to call, just log into your Uverse account at http://www.uverse.att.com and remove the package after the promo expires if you no longer want it.
________________________________________________________________

"Ren: Now listen, Cadet. I've got a job for you. See this button? Don't touch it! It's the History Eraser button, you fool!

Stimpy: So what'll happen?

Ren: That's just it. We don't know. Maybe something bad, maybe something good. I guess we'll never know, 'cause you're going to guard it. You won't touch it, will you?"
________________________________________________________________
Message 6 of 10 (1,894 Views)
ACE - Expert

Re: Do I have to cancel my free promotion?


Linda661 wrote:

OOps....I think you gave me conflicting answers.  Do I have to call or not call?????


I'd call, as the promo is there to get you to continue and then you'd lose the credit as you are already being billed then credited. Smiley Wink

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 7 of 10 (1,771 Views)
ACE - Professor

Re: Do I have to cancel my free promotion?

I would call since usually a CSR on the phone might be able to get you a different promotion that you wouldn't get if you removed it online.

-------

Resident Xbox ACE. Ask me almost anything about Xbox on U-Verse.

Xbox Gamertag: americangame
PSN: americangame
Steam:americangame
When friending me mention that you found me on the AT&T forums.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 8 of 10 (1,757 Views)
Scholar

Re: Do I have to cancel my free promotion?

Thanks for your suggestion but the reason that I don't like to call is because they always try to talk me into adding things to my account.  I was hoping to take care of this on-line.

 

Message 9 of 10 (1,750 Views)
Contributor

Re: Do I have to cancel my free promotion?

I want to cancel my free promotion that expires on 9/18/16

Message 10 of 10 (87 Views)
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