ACE - Professor
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7.7K Messages
Programming on 12/15 (Esquire, Chiller and Cloo)
Esquire is going away.
Chiller and Cloo go from U-200 to U-300.
From http://programmingchanges.att.com
Effective December 15, 2016, Esquire Network (channel 380 SD and 1380 HD and West channel 381) will be removed from U-verse.
Effective December 15, 2016, Chiller (channel 153) will no longer be included in the U200 package. Chiller will still be available in the U300 and above packages.
Effective December 15, 2016, Cloo (channel 161) will no longer be included in the U200 package. Cloo will still be available in the U300 and above packages.
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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
nd29034752
Tutor
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3 Messages
7 years ago
unacceptable. we acclimate to the channels on the package we pay for, then on occasion channels are moved to another package to force a package upgrade. this is basic bait-and-switch tactics. my wife watched Logo for 4 years and it disappeared. when the foreigners that handle the support calls don't know what happened they say it was only a promotion that is over which is a distinct lie. now we've whatched Chiller for 5 years and another support agent lied again saying it was a promotion and we can upgrade to U300. customers are fed-up, or at least my family is fed-up. we are ONE customer paying $1,395.24 per year to get screwed under AT&T's terms. Grade "C-" U-Verse service terms.
Furthermore, when a support agent has no answer and cannot help, upon me requesting to be transferred to an american, instead i am put on hold with no intention to be transferred. as i customer i am forged to hold until i rage-quit.
AT&T practices WILL cause them to LOSE customers. ...Sling TV, Hulu, etc, DO exist.
1 hour 22 minutes i waited to be "transferred" -- did not rage-quit, voice came online and said "just hang up" and hung up on me Grade "F" ATT U-Verse support service.
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bigtvwatcher
Mentor
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55 Messages
7 years ago
Speaking of asking for an American, I do the same thing. Or I just hang up and call back until I get an American. I don't think AT&T should be employing these foreigners who cannot speak the English language well. I HATE talking to those people! And they are as dumb as a box of rocks! Hire AMERICANS ONLY! But since those foreign people are so stupid to work for the terrible low wages that AT&T pays them, it won't happen. Americans demand a fair living wage and rich "Uncle Scrooge" AT&T does not like that! In the end, all this outsourcing will destroy America.
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boggLqueen
Tutor
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1 Message
7 years ago
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Watching
Teacher
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14 Messages
7 years ago
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skeeterintexas
ACE - Expert
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27.7K Messages
7 years ago
Weather on Demand is GONE. Chiller was moved to U300.
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cugsie
Scholar
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138 Messages
7 years ago
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christin1979
Contributor
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1 Message
7 years ago
I haven't changed anything about my service and yet all of a sudden I'm no longer getting channel 153. Why?
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_xyzzy_
Expert
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15K Messages
7 years ago
Chiller (153) is no longer available in U200.
See the announcement in the Channel Notifications for October (near the end).
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takenadvantage
Contributor
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2 Messages
6 years ago
Why is my chiller channel not working? I have the U450. Do I get a credit on my bill for this? Let me know what is going on.
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Jeffster
ACE - Professor
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2.6K Messages
6 years ago
@takenadvantage
Chiller is no more, NBC Universal has did away with it.
http://deadline.com/2017/11/chiller-shut-down-cable-channel-nbcuniversal-slasher-1202209932/
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