09-13-2011 7:26 PM
Solved! Go to Solution.
10-03-2011 2:51 PM
Yes I do!!
And I'm located in Knoxville, TN... The support guy said he just got a bunch of them in today.
He said he thought that most likely, replacing just the router with the new one would've alleviated the problem, but I'm not going to turn down a larger HDD.
10-03-2011 8:07 PM
SomeJoe7777 wrote:Notice that the new DVR does HPNA 3.1 when connected to the 3801. (224 Mbps / 256 Mbps connection).
What is the benefit of HPNA 3.1 over what the current DVR's use?
10-03-2011 8:28 PM
10-09-2011 6:32 PM
I have the same problem. I too only watch recorded programs. Threre have been times when this is going on, the recording is going on in almost real time, so I switch over to live tv and there is no freezing. This certainly does ruin my viewing pleasure. I have yet to call tech help as the other times they are useless and all the ever want to do is restart.
10-09-2011 6:48 PM
If your install is coaxial, check and make sure all of your connections are tight. Also do hard boots of your RG and afterwards your stbs.
10-12-2011 8:56 PM - edited 10-12-2011 8:57 PM
We've been dealing with shows stuttering and freezing so bad that I have to find the show online and download it to watch. I did the screenshots, maybe someone can make heads or tails of it for me. Thanks in advance!
10-12-2011 9:57 PM
Don't really see anything wrong looking at the screenshoots, but it shows less thank 4 hours of activity since the RG was last rebooted. I would recommend that you call Technical Support and have them run some tests on your system.
10-13-2011 2:25 PM
Your bitloading stats don't look good to me. It looks like there is a bridge tap somewhere in the lines between your home and the VRAD. I suggest calling ts and request a tech be sent out to check your service.
09-11-2013 9:08 AM
I am having the same "stuttering" on the playback from my DVR. It only happens with the non-DVR receiver. I have never had problems watching the same shows (or any recorded shows) on the DVR receiver. The freezes last up to 5 seconds each and are not always in the same place in the show. I can usually rewind a little and see what I missed, but of course who wants to do that throughout the whole show? Rebooting did not help. Unplugging/replugging the router didn't help. I haven't tried replacing the DVR or router yet, but reading a lot of the other posts on this topic leads me to believe it wouldn't help unless I can get the brand new all-black ones mentioned by domino82. I can't download the uvrealtime app because it tells me it is not supported by my version of windows (Win8 64bit.) I haven't jumped through as many hoops as the other posters on here, but I've done my fair share. Is there any hope for me? A Dish salesman knocked on my door yesterday, and I turned him away. Don't make me regret that decision
09-11-2013 9:36 AM
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