Contributor
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2 Messages
DVR problem
We cannot watch the shows we taped on other tv's also I do not want to loose the shows that we already have saved
Contributor
•
2 Messages
We cannot watch the shows we taped on other tv's also I do not want to loose the shows that we already have saved
Accepted Solution
Official Solution
skeeterintexas
ACE - Expert
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27.7K Messages
10 years ago
Do a 'soft' reboot of the DVR. Hold down the large oval button on the front for a few seconds until it starts flashing. Release and allow it to come back on. You will not lose your recordings.
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MorganCS
Former Employee
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549 Messages
10 years ago
Hi @lhs4347
Just checking up on your post. Are you still having issues with your DVR recordings showing on the other TVs? I would recommend going with @skeeterintexas suggestion of doing a soft reboot but, if it still doesn't work then try performing a reboot to your Gateway/modem as well. This also will not affect your recordings and may help resolve the issue.
One more thing that may help with this is accessing the Troubleshoot & Resolve tool on the DVR. This will cause the box to go through a self-diagnostic process and get rid of any bugs that may be causing this problem. To access the TS&R tool simply select "Menu" on your Remote. Then scroll over to "Help">>"Troubleshoot & Resolve">>"TV">>"DVR"
I hope this helps! Feel free to post back your results. 🙂
- MorganCS
- ATTU-verseCare
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lhs4347
Contributor
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2 Messages
10 years ago
The soft rebote worked everyting bak to nomal
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skeeterintexas
ACE - Expert
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27.7K Messages
10 years ago
When in doubt, reboot.
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