10-14-2012 6:16 PM
I've got UVerse with the Motorola 1225 STB. I have never been able to get the Optical output to work with my JVC receiver. I switched from Time Warner a few years ago, and their STB allowed me to go from the box to my reciever and get Dolby 5.1. I gave up on trying to get it to work when I first got UVerse a few years ago, but I'm trying it again, and I figure if I can't get it to work, I may go back to Time Warner.
My reciever has 3 different optical inputs and I've assigned the one I am using for the right component. I've also gone into my UVerse settings and turned on the surround sound, but no luck. Here is the link to my receiver's manual: http://resources.jvc.com/Resources/00/00/96/LVT0427-001A.pdf
Any help would be appreciated.
Solved by: Go to Solution.
10-14-2012 7:08 PM
10-15-2012 5:50 AM
Thanks for the reply...I realized that maybe I should've posted this under "Equipment", but maybe we can figure this out.
I did enable the surround sound through the menu options, and no change...no sound comes out of my HTC speakers.
10-15-2012 6:04 AM
10-15-2012 6:33 AM
Thanks for your continued help.
Yep, I've read and re-read the receiver manual, hoping I've missed something, but I haven't. And I get no sound, not just no 5.1. There is nothing coming out of my speakers attached to my receiver. It all worked fine with TW.
Looking at the language in the manual for the receiver, do you think it's possible that I need to have video from my TV to the receiver? Would it not kick on the input for audio without having a corresponding video input for the same component?
10-15-2012 7:01 AM
10-15-2012 9:06 AM
I agree, I didn't think the video connection, or lack of, would impact the audio, but I thought I'd throw it out there.
The optical connection with TWC would deliver 5.1 where available, and otherwise stereo. Either way, sound came out, and now sound doesn't with the Uverse connection.
This is actually my 2nd optical cable. The first one I tried a couple of years ago right after swapping out TWC for Uverse, and then over the weekend, I bought a new one.
Does it matter what audio connections I make in the back of the STB? What I mean is do I have to have the RCA cables unplugged if I'm going to use the Optical?
I've got Uverse tech support coming out later in the week, but in my dealings with them, I don't have a lot of confidence in them.
10-15-2012 9:39 AM
10-15-2012 10:23 AM
10-15-2012 8:04 PM
Thanks for your continued assistance. I confirmed that the sound output on the stb was cranked all the way up, and it was. I'm going to pull everything out and start fresh. i do have 2 other stb's that i can swap out and try. It might be a few days, but I'll check back in with good news, hopefully.
10-22-2012 6:24 AM
10-22-2012 6:33 AM
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