Teacher
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4 Messages
Cable box lights all on, no picture.
Hello, we currently have dvr boxes hooked up in three locations. The one in our bedroom was working fine until yeaterday morning. When I turned the tv on there was a red x. Iwent to reset the cable box and now it does nothing. The power light, link light, hd light, and record light all stay on. Pushing and holding the power button does nothing. I swapped out boxes and got the same problem for each of them, but only in the bedroom. What could my problem be? Any help is appreciated. Thank you!
Accepted Solution
Official Solution
TargetHero
Teacher
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4 Messages
11 years ago
riblLol jk. The power supply seems to be the problem. Switched them out and good to go.
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aviewer
Expert
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10.1K Messages
11 years ago
Is the other end of that connection connected or is it loose?
If it is coax, you could have a bad splitter or diplexer/ If you cannot sort out your connections, it may be best to have att do it.
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TargetHero
Teacher
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4 Messages
11 years ago
Hello, we have a coax connection that runs into a wall outlet. I triple checked the connections to make sure everything was tight. If the cable connection was the problem, would this be the cause of my problems? I'm not sure where the connection runs after the wall, so it might be best to call support on this.
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TargetHero
Teacher
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4 Messages
11 years ago
Just to add on, I traced the line down to my basement and switched some cable cords around. Same problem. I pulled the cable wire out from the wall and plugged it into the box directly, same problem. I reset our modems, same problem. I'm pretty sure this will be one for an att tech.
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aviewer
Expert
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10.1K Messages
11 years ago
Thanks for posting so that others can benefit.
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marcdc0531
Contributor
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1 Message
11 years ago
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bbjwhouse
Contributor
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1 Message
10 years ago
Same exact issue. My surge protector was partially out of wall socket. Plugged it back in and started working right away! Thanks for posting!!
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Minorfamily
Contributor
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1 Message
8 years ago
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Tommypoi
Contributor
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1 Message
7 years ago
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