cowboys0024's profile

Tutor

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1 Message

Wednesday, June 19th, 2019 2:12 AM

Certain channels not making complete recordings?

For the last week we’ve tried recording a couple of shows from Bravo, but they are not completely recording. It shows that the record is complete (like an hour episode), but within 20 minutes the recording ends and prompts to erase/watch next episode. We’ve recorded from other channels like the CW and MTV with no problems. The settings are any day, any time and to stop recording at scheduled finish time. We’ve completely cancelled the series record and re-set it but still no luck. 

Tutor

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5 Messages

5 years ago

When I watch something live , and I pause the show, the time says 11:51 am, then when I press play, it goes to live, not where I paused it .. only Bravo 

Contributor

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2 Messages

5 years ago

For about a week 2 of my regular scheduled shows on Bravo network only are only playing back a portion of the show. Also on some recordings there is zero playback even though the timer says an hour. 

ACE - Expert

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27.6K Messages

5 years ago

I'm in the Dallas market and just noticed this.  There are other threads complaining about this issue with Bravo from various states. 

 

Someone is trying to contact TPTB to try and figure out what's going on.

 

 

ACE - Expert

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27.6K Messages

5 years ago

I'm in the Dallas market and have WWHL as a scheduled series. 

 

Only tonight did I notice that it's cutting off at the half way point. 

Tutor

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2 Messages

5 years ago

I am having the same problem with my DVR on Bravo network series. 

Contributor

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2 Messages

5 years ago

Exact same problem! Only on Bravo recordings.  The newest recording from Bravo even stops immediately after pressing play rather than the half way point failure.  Somethings up...

Community Support

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230.7K Messages

5 years ago

Hi @Jackson.a,

 

We're happy to help! Sign in to the Troubleshoot and Resolve Tool to run diagnostics on your DVR and let us know what you found.

 

We'll be awaiting your response! 🙂

 

Aminah, AT&T Community Specialist

ACE - Expert

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27.6K Messages

5 years ago

There are multiple posts about issues recording shows on Bravo.  Some record and are fine.  Some record and only play half of the recording and some don’t record at all.  

 

No one seems to know if it’s a Bravo problem or an AT&T problem.

Teacher

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16 Messages

5 years ago

me too...I was told i needed a new dvr...something is wrong w my hard drive...havent installed the new one to know if it has solved the problem

Teacher

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16 Messages

5 years ago

doesn't help

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