08-31-2017 7:45 PM
I got this message on all TV's this morning "U-verse is not available at this time. Please try again later. [Restart Receiver]. I have restarted all receivers only to have same message appear on all TV's again. Have restarted the gateway and ended up with same result. Unplugged all TV's except one from gateway and used new Ethernet cable and still same result. Verified Broadband and Service led's were lit. What next?
Solved by: Go to Solution.
08-31-2017 8:29 PM
Try the following in the specified order (this is a full reboot of everything):
09-01-2017 10:18 AM
09-07-2017 1:05 AM
09-12-2017 3:59 PM
WAP is wireless access point. The little box attached to your gateway that sends signals to the wireless receivers.
11-08-2017 9:28 PM
Neither. It's the box that facilitates communication between the gateway (router/modem) and a wireless receiver. Since the gateway is connected to your dvr the wireless receiver has a path to the dvr to access the dvr's recordings.
- edited 12-24-2017 9:52 AM
This solution worked for me as well. Thanks!!
12-24-2017 10:30 AM
When in doubt, reboot.
05-21-2018 6:15 PM
2 of my 3 receivers work perfectly fine. Just 1 receiver displays the message.
08-01-2018 8:23 AM
So what if we're having this problem on firesticks and the pc? I have no directv equipment.
08-02-2018 6:07 PM
I am also having this issue. There's a 'refresh' marker circling/cycling behind the "Restart Receiver" message.
I have held down the restart button in the back of the router and waited for it to cycle through. I have unplugged it and waited again for it to cycle through.
I only have ATT Uverse internet with a FireTv from Amazon.
Does anyone else have suggestions?