Windows 8 app for Uverse

Contributor

Windows 8 app for Uverse

I LOVE my Windows 8 Lumia 940 phone, but am shocked there is no U Verse app .  How can this be, since ATT Wireless SELLS my phone?  When can I expect to lose my Third World status with Uverse?

Message 1 of 29 (14,591 Views)
Tutor

Re: Windows 8 app for Uverse

Pretty sure Microsoft Windows dwarfs iOS and Android considering that 90% of the business world and home pc's run on Windows.

Add in Xbox One runs on Windows 8 OS as well, AT&T is not too sharp. I went to a Nokia 1520 and have Office 365, SkyDrive, OneDrive, Xbox Glass all through Microsoft. Yet my Uverse service is worthless because their lack of support for actual users rather than the smart phone for dummies iOS users.

what a joke!
Message 16 of 29 (12,677 Views)
Highlighted
Mentor

Re: Windows 8 app for Uverse

Here, here! That is exactly right not to mention that if AT&T isn't going to completely support Windows OS they shouldn't feature phones that have it.
Message 17 of 29 (12,545 Views)
Contributor

Re: Windows 8 app for Uverse

[ Edited ]

After at&t discontinued the uverse app for wp7 I had been hurting for years for a u verse app, after coming across this thread and reading the employees posts and followed their web link. We actually are able to manage our uverse dvr queue with the mobile uverse web app on our windows phone. Try this web link http://m.uverse.com/ and try it on different 3rd party browser apps for windows phone to get the best experience on your phone. I know it really stinks that we have no real app to use on windows phone but at least we can manage our dvr queue on our phone also like the rep said on your windows tablet you can manage your queue through the web app and its not too bad, I even pinned my dvr queue as a tile on my start screen. So with that being said we may not have an official app but we can still manage our DVR with our windows phone and windows tablet, even though its a web app I am grateful! 

Message 18 of 29 (10,501 Views)
Mentor

Re: Windows 8 app for Uverse

Thanks for the information. While it's true the link works it is not a good solution. The information is truncated and it's difficult to maneuver the site.

Sent from my Windows Phone
Message 19 of 29 (10,340 Views)

Re: Windows 8 app for Uverse

I have a Lumia 920 and love the Windows 8 interface.  I would love to get Uverse mobile on my device.   I even offered my cell phone as a test device for any beta mobile apple you guys have.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 20 of 29 (9,094 Views)
Contributor

Re: Windows 8 app for Uverse

This may be old news, but I am using Windows 8.1 and can access my U-verse DVR, etc. from http://uverseonline.att.net   Works fine.

Message 21 of 29 (8,457 Views)
Voyager

Re: Windows 8 app for Uverse

I have a Nokia 920 with Windows 8.1 and cannot use the mobile App nor the online site.  Windows phone does not have flash player.  When I first went with the Windows Phone 7 ATT had an app for Windows phones to use Uverse,  Now Att has decided to create an app that only works on Apple and Android.  They are also doing away with UVerse Media Share and are only going to use an app called Jukebox.  Quess what?  It too doesn't work on Windows phones.  ATT has offered me the chance to upgrade ny phone, at a total cost of close to $700 (Next program for 30 months).  I feel this is almost a bait and switch move to get loyal customers to switch to the new program and spend more money.  I feel ATT has fallen very short in taking care of its customers in the case.  Looking at other mobile options.

Message 22 of 29 (8,101 Views)
Contributor

Re: Windows 8 app for Uverse

But an iPhone or iPad! Seriously, it has EVERYTHING to do with market share whether you like to hear it or not. Eventually, they will develop an app for the Windows platform but it likely isn't worth it at this point. Developing an app is NOT a simple task and it costs quite a bit of money... I'm not talking thousands of dollars, more like millions or tens of millions of dollars. Then you have the security issues and since Uverse is a voice delivery platform, there are additional security issues and compliances that have to be met.
Message 23 of 29 (7,913 Views)
Mentor

Re: Windows 8 app for Uverse

Way too many startups including teens, college students and every entity in
between develops apps so it can't be that expensive. I know your thing is
why don't do my own, well if I could I would. Market share has nothing to do
with it. They have sold enough Windows phone to make it worthwhile.
Especially considering it's their own customers. Let us just agree to
disagree.
Message 24 of 29 (7,697 Views)
ACE - Expert

Re: Windows 8 app for Uverse

[ Edited ]

I believe this conundrum was answered in the second post, but was not recognized because it is a simple basic reason (which was not mentioned in the post).

 

Apps are for simple/primitive portable device OS's not computer level OS.

 

There are no apps for MAC OSs because the equivalent support is on a browser or stand alone programs - In this case, browser access to  http://uverseonline.att.net  or uverse.com.

 

The iphone/ipad OS is more primititive than the MAC OS. It does not fully support browser  access to functionality. Therefore, it uses simplistic apps to do a single function.

 

Apps can apply to other minimal OSs on portable devices. But, windows 7 & 8 are fully robust computer OSs, equivalent to MAC OS. Therefore, access is easily accomplished via a browser. There is no need to build a focused app to accomplish the same thing.

 

It should be a good thing that some portable devices have a robust computer level OS to access anything available on a computer. Seems like people prefer a gazillion simple little apps (most of which I find seriously deficient) than one generic browser to accomplish almost anything you can imagine.

 

The equivalent to a page full of app icons to select from would be a folder of bookmarks in a browser.

 

If the web access via browser is not working well, then work to have that improved or repaired.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 25 of 29 (7,685 Views)
Voyager

Why should market share have any bearing on a paid for se...

Why should market share have any bearing on a paid for service!? They also should put a disclaimer (apple and Android only) at the end of the commercials I see 10+ times a day!!! They should let a third party make the app they would prob do a better job anyway! Ex Rudy Huyn, Lazyworm
Message 26 of 29 (6,979 Views)
ACE - Expert

Re: Why should market share have any bearing on a paid for se...

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 27 of 29 (6,966 Views)
ACE - Master

Re: Windows 8 app for Uverse


Jobdude1971 wrote:
But an iPhone or iPad! Seriously, it has EVERYTHING to do with market share whether you like to hear it or not. Eventually, they will develop an app for the Windows platform but it likely isn't worth it at this point. Developing an app is NOT a simple task and it costs quite a bit of money... I'm not talking thousands of dollars, more like millions or tens of millions of dollars. Then you have the security issues and since Uverse is a voice delivery platform, there are additional security issues and compliances that have to be met.

Don't have an iPhone or iPad or anything to do with Apple but this was just announced:
Uverse app announced

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 28 of 29 (6,960 Views)
Contributor

Re: Windows 8 app for Uverse

And the headline for that new app linked above...

 

AT&T updates U-verse TV app with universal support and new design. (emphasis mine)

 

But the whole article ONLY mentions apple and IOS.  How is that universal support? 

 

Still no windows app.  This really stinks.  Come on ATT, not every mobile device is IOS or Android. 

 

As far as market share.  If just 10% of their 81 Million ATT wireless customers have windows phones or tablets, Well over 8 MILLION customers out in the cold.

 

edit:  Ok. It appears that worldwide, windows phones have 3-4% of the market.  Still @ 3% that equals  roughly 2.5 million customers in the US that cannot use thier uverse accounts on their mobile devices to the fullest extent. 

 

Controlling DVR.  pffttt.  Who cares?  I want to watch my TV sitting on the beach, in an airport, or anywhere else I may be at the moment. Just like the most favored class of Iphone and Android users. 

 

Plus, Windows users still have to pay full amount for ATT services, but don't get full service. We are not getting what we pay for.   What do you call that?  You know, when you pay for something but don't get what you paid for...

Message 29 of 29 (6,101 Views)
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