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Jmeadows's profile

Contributor

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1 Message

Monday, February 11th, 2019 11:44 PM

Uverse mobile unavailable

Is there a problem with the uverse mobile app?

Community Support

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231.5K Messages

5 years ago

Hi @Jmeadows,

 

At this time we are not seeing any know issues with the app, but no worries we're here to help. Are you getting any errors messages or are your experiencing buffering? Let's try these  troubleshooting steps that may help.

  1. Reset the device.
  2. Delete cache. Varies on phone, browser or device operating system.
  3. Uninstall and reinstall the app
  4. If you are using a browser, make sure you have the latest browser. In some cases using a browser like Chrome or Firefox has improved the experience.

Dee, AT&T Community Specialist

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