Tutor
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2 Messages
Uverse app remote not working after IOS 13 update
Uverse app remote not working after IOS 13 update. I keep getting gateway not found after I updated to Apple IOS 13. ipad worked fine too, then did the update and not working also. getting the same message. very fustrating when trying to change channels from a different room!!!
ATTHelp
Community Support
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231.5K Messages
5 years ago
Hello @angivdb,
We understand that you're having trouble with U-verse app features. Don't worry, we can help with that.
Take a look at this page here that has a solution that could work for you, by clicking on the green tab. Please let us know if it works for you.
Charles, AT&T Community Specialist
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GHN1013
Teacher
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7 Messages
5 years ago
This link does not help. Your link is literally 6 years old (from 2013). Come on. Are there any updates to the U-verse app to be in compatible with the new iOS 13 update??
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Davedlmt
Tutor
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2 Messages
5 years ago
I am having the same problem since updating to IOS 13. Looks like we need an app update? Is that in the works?
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JoalKj
Contributor
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1 Message
5 years ago
Same issue here. Updated to IOS 13 and now the U-verse Remote app cannot recognize my receivers.
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GHN1013
Teacher
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7 Messages
5 years ago
Any updates on this app yet? Lots of people complaining on the App Store now for AT&T.
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ChiefEngineer
Contributor
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1 Message
4 years ago
Let me know if you need a developer to fix your app, I’m available.
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GHN1013
Teacher
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7 Messages
4 years ago
Yes please. As others have indicated, app needs an update to be compatible with iOS 13.2+ users — particularly the App Remote feature.
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Leftpower
Teacher
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14 Messages
4 years ago
Please, please, please get with the team and help them out! Can’t believe in this day and age that they can’t (or won’t bother?) fix it! Maybe they’re just sitting on their arses until the next upgrade - so POD!
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Iron_Man-222
Teacher
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10 Messages
4 years ago
Hi Guys,
Per App Store
AT&T / U-verse Team
Recently released version 6.2.3 that contains a fix for this issue 😀.
Did this version fix the problem for you? 🙏
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reneeg
New Member
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4 Messages
4 years ago
U-verse was working fine this morning and now after iphone update to 14.0 I get nothing. The error message is “playback not allowed on jailbroken device (QP1005). And no, I did not (Edited per community guidelines) my device. Any ideas?
(edited)
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