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Uverse App error on FireTV. Reset 3 times still same error

Uverse App error on FireTV. Reset 3 times still same error

UVERSE EROOR.JPGUverse,app error on FireTV

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Message 10 of 70
Tutor

Re: Can't stream select shows from Uverse fire TV app

I was able on one TV to watch uverse live stations but that doesn't work anymore.

I did notice that there is a place in settings that is now hard coded to deny to allow storage. I think this could be causing some of the problems. Why would a choice in settings behard coded to deny?


Message 61 of 70
Contributor

Re: Can't stream select shows from Uverse fire TV app

I'm having the same issue.  I'm on the Toshiba FireTV (Toshiba_32LF221U19).   It was working and stopped.   I tried clearing cache, uninstalling then removing from cloud.  re-installing.   Still same problem.   Next I will try a factory reset to see if a fresh install of the Firmware will clear whaterver the issue is.   ALL other apps working fine....   Running FIreOS 6.2.6.5

Message 62 of 70
Contributor

Re: Can't stream select shows from Uverse fire TV app

Yes, my Insignia Fire TV has the same error with U-verse App for FireTV. but only certain TV networks has this error.

Message 63 of 70
Tutor

Re: Can't stream select shows from Uverse fire TV app

AT&T, can you provide us with any updates? Obviously we are all still having issues trying to use the app on Fire TV.

Message 64 of 70
Tutor

Re: Can't stream select shows from Uverse fire TV app

My TV still gets the error. My other Fire Tvs (different brand)don’t seem to have a problem.

I have reset, installed/uninstalled. This Insignia is new. I would never buy this brand again.
Message 65 of 70
Contributor

Re: Can't stream select shows from Uverse fire TV app

This issue is not account specific. I am having the same issue on my Toshiba Fire TV. Uninstalled app several times, reset tv to factory, Updated TV firmware and all other suggested steps. Please PM with a solution if a public post is not possible.

 

Thanks.

 

Message 66 of 70
Tutor

Re: Can't stream select shows from Uverse fire TV app

I have done it all many times. I have it on 4 TV’s but 3 work, one gets the stacking error. So am I running out of memory?
Message 67 of 70
Tutor

Re: Can't stream select shows from Uverse fire TV app

Okay AT&T it's been three months since this started. It's past time to get the problem fixed. Why not remove the app on the app store and replace it with a new one that we can download. We are not getting the services that you say are offered, so if we can't use these services we should be receiving a discount or refund for services not rendered. The only response we would like to see is that the problem is fixed. 

 

Message 68 of 70
Tutor

Re: Can't stream select shows from Uverse fire TV app

This issue remains open for me as well. Can you provide an update for everyone AT&T?

Message 69 of 70
Contributor

Re: Can't stream select shows from Uverse fire TV app

Same here! QuickTime error on an insignia fire tv. 
AT&T is a total joke. 
this has been an ongoing issue for several MONTHS!! Get your crap in order AT&T!!

Message 70 of 70
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