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Unable to Play video "null" WaychESPN

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Unable to Play video "null" WaychESPN

Have U 450 and can login to Watch ESPN app on my iPhone, but when I go to play something live, it tells me: Unable to Play video "null". Also, I log in on Apple TV and it tells my I'm not subscribed for this service. Have called att already to confirm that I am. Have called att support and was told it was an ESPN issue. I called ESPN, and they tell me it's an att issue. Help needed.
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Message 1 of 4
Administrator

Re: Unable to Play video "null" WaychESPN

Hi Chavis41,


Hate to hear that you're having issues with the Watch ESPN app on your iPhone and Apple TV. Have you been able to go to http://www.espn.com/watch/ and login there to make sure you're able to access live content that way? 


So that we can look into this further, please private message us here with your account # and best contact. We'll be happy to investigate and work to resolve the issue as best we can. 


Thanks,


-AT&T Community Specialist


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*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 4
Contributor

Re: Unable to Play video "null" WaychESPN

Still not working

No help provided

Message 3 of 4
Administrator

Re: Re: Unable to Play video "null" WaychESPN

I am sorry to hear about the issues that you're having and would like to help and look into this for you. Please send us a Private Message here: http://soc.att.com/2uEE6Ki with your account and contact info.


Tony–AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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