Contributor
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2 Messages
Unable to Play video "null" WaychESPN
Have U 450 and can login to Watch ESPN app on my iPhone, but when I go to play something live, it tells me: Unable to Play video "null". Also, I log in on Apple TV and it tells my I'm not subscribed for this service. Have called att already to confirm that I am. Have called att support and was told it was an ESPN issue. I called ESPN, and they tell me it's an att issue. Help needed.
ATTHelp
Community Support
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231.3K Messages
7 years ago
Hi Chavis41,
Hate to hear that you're having issues with the Watch ESPN app on your iPhone and Apple TV. Have you been able to go to http://www.espn.com/watch/ and login there to make sure you're able to access live content that way?
So that we can look into this further, please private message us here with your account # and best contact. We'll be happy to investigate and work to resolve the issue as best we can.
Thanks,
-AT&T Community Specialist
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Chavis41
Contributor
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2 Messages
7 years ago
Still not working
No help provided
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ATTHelp
Community Support
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231.3K Messages
7 years ago
I am sorry to hear about the issues that you're having and would like to help and look into this for you. Please send us a Private Message here: http://soc.att.com/2uEE6Ki with your account and contact info.
Tony–AT&T Community Specialist
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