AT&T Community Forums

U-verse App Crashing IOS 10.0

I am a beta tester for IPS 10.0 and want to let you know that your U-Verse App crashes with the new IOS 10.0 when opening. Hope you can relay this message to your developement team so that they can put out an update.

Responses

MannyLoz

Former Employee

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1 Message

8 years ago

Same here. App will be up for 3 seconds and then it closes automatically.

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ATTHelp

Community Support

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231.5K Messages

8 years ago

Hi all,

Since the OS is in Beta, this will happen. When the OS is fully launched, our teams will make the necessary updates to the app. We do not have have time frames if or when the update will take place.

-ATTU-verseCare

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Ronshep

Tutor

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4 Messages

8 years ago

So why can't you guys go ahead and fix it if you know that it is happening? Other companies fix their apps even if it is still in beta.

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Conlyn64

Contributor

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1 Message

8 years ago

Agree totally. Please make the changes now.

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jtappeldorn

Tutor

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7 Messages

8 years ago

This reply from AT&T did not meet the needs of the users please fix your app like other companies fix theirs.

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Jonnyboy72

Teacher

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22 Messages

8 years ago

Fix your app! I think its poor customer service that you refuse to do this. It should be fairly simple.

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Casisrad

Contributor

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2 Messages

8 years ago

Well at least now I know why mine keeps crashing. I agree that they should fix it now while it is still in beta. Isn't that why you run beta tests?

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txmike64

Contributor

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3 Messages

8 years ago

IOS 10 will likely go to Gold Master within a week. Beta 7 is still crashing this app. Why does AT&T still blame the users of iOS 10 Betas? Because it's the easy answer?

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