jtappeldorn's profile

Tutor

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7 Messages

Tuesday, July 19th, 2016 12:10 PM

U-verse App Crashing IOS 10.0

I am a beta tester for IPS 10.0 and want to let you know that your U-Verse App crashes with the new IOS 10.0 when opening.   Hope you can relay this message to your developement team so that they can put out an update.

 

 

Tutor

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4 Messages

8 years ago

I could understand if it was a small company but come on AT&T stay ahead of the curve.

Contributor

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1 Message

8 years ago

More poor customer service from At&T

Tutor

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6 Messages

8 years ago

Launched new version today but app still crashes

Tutor

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7 Messages

8 years ago

@ATTCares. Your updates to your app today did not correct the issue with the app crashing. Thoughts?

Contributor

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3 Messages

8 years ago

Who knows for sure what they were trying to fix.

I'm in the middle of dumping U-verse TV anyway right now -- can't deal with them anymore. Just had a horrible Customer Service incident which they show no interest in rectifying, beyond fake "I'm sorry, I understand how you feel" -- that and their off-shore agents.

Teacher

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22 Messages

8 years ago

They just released an update with new logo and everything. Still crashes harder than drunken prom date. You'd think that a highly technical savvy company could actually manage something as simple as making an app work.

Contributor

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2 Messages

8 years ago

Noticed the same thing today - the update was even full version (5.0), wasn't it? Amazing they didn't address the issues with iOS 10. 

Teacher

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22 Messages

8 years ago

Ok, ios 10 is officially released!!! Please fix your uverse app now.

Contributor

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3 Messages

8 years ago

iOS 10 is not officially out until the 13th. The GM was released today (technically still beta)

Tutor

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4 Messages

8 years ago

I download 10.0.1 yesterday... don't know why the app still won't work. Haven't been able to use app for over a month now 😞
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