Tutor
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2 Messages
U-Verse App error ES1009 “content not available outside the US”
Hello
whenever I’m trying to stream on the app I get an error message saying “this content is not available outside the US” but I am in the US.
i tried to sign out, uninstall and reinstall. I reset my network settings.. that didn’t help at all. I asked one of my friends to try the log in and see if it worked, it worked. There is no information online anywhere in regards to ES1009
Accepted Solution
Official Solution
ATTHelp
Community Support
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230.7K Messages
5 years ago
Hi @fsociety619,
We have a forums article with more troubleshoot options that you should check out.
Let us know if you still need assistance afterward!
Aminah, AT&T Community Specialist
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melgriffith619
Contributor
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1 Message
5 years ago
I am following up on this issue. The link you provided does not address the specific problem. I have cleared my cache, reset, and reloaded unverse but the problem still exists. Please help to resolve!
Mel
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fsociety619
Tutor
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2 Messages
5 years ago
that article and asked if that helped. I said no, they deleted my reply and
marked it as “solved”
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Shiv2004
Tutor
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2 Messages
5 years ago
I'm having the exact same problem now all of the sudden. Never happened before. An actual solution would be nice since I've tried everything they listed. Thank you for raising this issue again.
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Shiv2004
Tutor
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2 Messages
5 years ago
Following up like the other people below. The forums solutions do not actually solve this problem. What else could solve it? Thank you.
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Jdneedham64
Contributor
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1 Message
5 years ago
I am also having this issue when trying to access espn. None of suggested solutions have worked.
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nbk8g9j
Tutor
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2 Messages
5 years ago
Same issue. 800Support could not be less informed and transfer me around
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hope4ananswer
Tutor
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2 Messages
5 years ago
Same problem, first experienced yesterday after app was working fine on Saturday. Same experience on iPad and iPhone. Did all that was described and no change. The "solution" is not ….
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SML3782
Tutor
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9 Messages
5 years ago
I’m having EXACT same issue as everyone else. It started Saturday night after the college football games were over. I’m in the United States. Everything I’ve tried is not working. I feel like I’m paying for a service and not getting they service. I basically have cable just so I can stream ESPN college football games when I’m away from home. It seems like this is a problem lots of people are having and U-verse doesn’t know what’s going on.
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SML3782
Tutor
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9 Messages
5 years ago
It upsets me that you guys didn’t resolve our problem and marked it as solved and even deleted a response from someone telling you it wasn’t solved.
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