derbycitychik's profile

Contributor

 • 

1 Message

Thursday, September 13th, 2018 11:36 AM

TV Internet Connection

My Samsung TV is connected to the network, but won't connect to the internet.  I've rebooted, etc.  Still no connection. Example:  no app will pull up, like Netflix.  Says I need an internet connection, which I had a couple of days ago.  

Community Support

 • 

231.2K Messages

6 years ago

Hello @derbycitychik,

 

Let's see what we can do to get you connected! Is this the only device that you are experiencing this issue with? If it is saying that it is connected to the network, but no internet is available you should have the same issues on other devices such as a smart phone or tablet. We look forward to hearing back from you!

 

James C., AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.