Community Support
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2.7K Messages
U-Verse Streaming, Guide Info and DVR Management no longer Available via Website
Streaming is available on the U-verse app for iOS, Android and Amazon devices. Watch your favorite shows virtually anywhere, anytime, manage your DVR and use the app as a remote control.* More info.
*Requires qualifying device and data connection. Access to content varies by device, TV plan, and viewing location. Data charges my apply.
Download the U-verse app today for your iOS, Android or Amazon devices.
IOS (iTunes App Store)
Android (Google Play)
Amazon Fire tablet (Amazon App Store)
Amazon Fire TV (Amazon App Store)
Just sign in with your U-verse account credentials and start streaming! Don't have a myAT&T sign in? Register today.
Channel Guide information can be found on the app as well.
David, AT&T Community Specialist
AT&T Help
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
2BORNOT2B
Contributor
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1 Message
6 years ago
They probably figured they could rent more boxes if customers couldn't watch on their computer. Some of these large corporations haven't figured out you don't take away features to make a few extra bucks when everyone is cutting the cord. I think I will check out Slingbox too. I would love to say goodbye to AT&T.
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dexter2016
Tutor
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1 Message
6 years ago
Too much money is spent for you a customer not to able to watch programs from the laptop. Comcast, heck even spectrum has this option. This company has lost their minds!!!!
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AuntDi
Teacher
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1 Message
6 years ago
Some of us don't have smartphones or tablets. I used the uverse guide to set up programs when I'm away from home. This was a great feature and I used it a lot. ATT is not impressing me with taking away services that people use. I don't remember being asked or polled on whether or not I used the service. A lot of people are unplugging from dish and cable, so ATT needs to remember the people who are still using their service. I may be unplugging soon or going back to Charter/Spectrum. #ATTNOSERVICE
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mjsoccerfan
Mentor
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51 Messages
6 years ago
My main use of Uverse.com was to program the DVR when away from the cable box and away from my iOS devices. I seldom watch U-verse on my computer. So thank you for the reelgood.com suggestion, I see that it is a beta service that just started this past summer, but it doesn’t help with my main problem.
Of course, this is not a biggie for me personally, but I feel this was really poorly handled by AT&T, and that there are obviously a percentage of customers who are adversely affected.
I also recently had a problem with accessing U-verse content on my IOS devices, and the only way the CSR could troubleshoot it was to compare it to what I could access on the browser.
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smh-1939
Teacher
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1 Message
6 years ago
I have been a customer of ATT since 1965 and I would like to add my voice to the many complaints coming in about not being able to use my computer to view my guide and set up my scheduling. I, too, am an older customer who has no interest in apps, smart phones, etc. I just want to be able to schedule programs in advance so that I won't miss some of my favorites. I only view programs on my tv-I don't use the computer to watch programs. Please give us back our scheduling guide!
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mpw101
Scholar
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175 Messages
6 years ago
I do not have an iPhone or any other smart phone. I do not have an ipad or any other tablet. I am sorry I can no longer stream u-verse TV but why did you take away the TV listings. It was very nice to be able to see what was on. I could check the TV listings on line. I could choose what to record.
Now the AT&T website is all about sell, sell, sell. I already bought the bundle I wanted and have been paying for it for four years.
To the administrator who said, “You can also go here to view the channel lineup.” That is not a listing of what is on TV, it is a list of channels offered for various packages you are trying to sell. No help at all about what is on TV tonight.
When you advertise on TV, online and everywhere else you should make it clear AT&T has nothing for anyone who only has a desktop or laptop computer. You will not even provide on line TV listings.
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malnwas88
Teacher
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3 Messages
6 years ago
The 3 AT&T reps I spoke to gave me no hope of a similar page ever being put back online. None!
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AngiesHusband
Teacher
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2 Messages
6 years ago
I too am a long time ATT customer. Between my landline, cell phones and U-Verse, I give ATT about $5000.00 a year- JUST FOR MY RESIDENTIAL SERVICES. Seriously, it is over $415.00 a month.
How about a Windows App? I use my Windows laptop as an integral component of my home entertainment experience. The U-Verse portal was key to that experience. The channel guide and DVR management are key. There are already too few features differentiating ATT from their competition, and now there is one (or more) less. Not cool.
Spectrum has been doggedly trying to get my business , and now they are one step closer to succeeding. They offer download speeds FAR greater than ATT does over a much broader market. They offer a similar channel lineup. Sprint wants my cellular budget (I am not under contract).
The link provided is of no use to me. It is a channel line up, not a guide. Again, not cool. I have already purchased the package I want, and do not appreciate the link to a page trying to sell me packages.
I remember hearing that U-Verse was on it's way out because of the Direct TV merger/ acquisition. Did ATT just not catch back up when they realized that U-Verse wasn't going away? Or (more likely), is this just another symptom of the demise of U-verse?
It is amazing how one little thing can turn a customer off. I put up with the random restarts of my gateway/ modem. I put up with the inconsistent sound level changes (issues with sound changing during a program from Dolby Digital to true 5.1 and back again). I put up with the less than stellar HD image quality (my rooftop antenna gives me a FAR SUPERIOR picture with less pixilation than I get from ATT). I even put up with hard wiring my "wireless" receivers because they couldn't handle the HD bandwidth on two at the same time. I have even been putting up with the slightly higher than comparable pricing because I like the convenience of staying pat.
Nope, having the app on my smartphone is not enough. I am going to start shopping around.
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captrc
Mentor
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44 Messages
6 years ago
I echo the same feelings as all of the other gripes on this subject. This was a fantastic tool. An awful lot of us don't have and don't care about iPhones, iPads, and IOS.
Also, there are a heck of a lot more than 12 who hate this but don't know how to use the community to express their views.
Please give me an address I can email or write to someone who might listen and be able to remedy this terrible decision.
Thanks - RLC
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captrc
Mentor
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44 Messages
6 years ago
I agree entirely. I spend the same amount and they have taken away a central part of my convince. Thanks for saying it all though I suspect not one reads or cares other than other dissatisfied customers!!
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