Searching in the iPhone app for U-verse no longer works. It used to work fine. But now when I search for anything, i.e. A network show on tonight, it finds nothing. What changed?
Same here. Does anyone have a potential solution? I'm unable to get any search results on iPad or Android phone. Even the simplest searches like ABC, ESPN, CNN, etc produce no results.
I have had this problem for a year plus..and FINALLY found the bug today (at least, it was the bug I was experiencing on IOS). No need to delete, reload, restart, etc.
If you turn ON "Hide SD Channels" in Preferences the search function returns NO RESULTS
If you turn OFF "Hide SD Channels" in Preferences the search function WORKS perfectly.
I tried playing with hide SD but it didn’t help. Even rebooted the RG. This did fix an issue with retrieving recordings data on my FireHD tablet, but did not fix search on my iPhone app.
So took out the sledgehammer and whacked the app and reinstalled. Search now working.
Accepted Solution
Official Solution
CDiddy11
Tutor
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2 Messages
7 years ago
Just fixed it by uninstalling the app and re-installing it.
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Anonymous
New Member
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25.7K Messages
7 years ago
I tried mine and am getting the same behavior.
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CDiddy11
Tutor
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2 Messages
7 years ago
Same here. Does anyone have a potential solution? I'm unable to get any search results on iPad or Android phone. Even the simplest searches like ABC, ESPN, CNN, etc produce no results.
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Baerkin
Contributor
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3 Messages
7 years ago
This worked the first time i searched but it quit working the second time i tried to search. I think the App has a bug that needs fixed.
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Baerkin
Contributor
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3 Messages
7 years ago
Reinstalling works at first but the search function will soon fail again.. I think there is a bug that needs fixed.
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Hurting2Ride
Tutor
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4 Messages
7 years ago
I have had this problem for a year plus..and FINALLY found the bug today (at least, it was the bug I was experiencing on IOS). No need to delete, reload, restart, etc.
If you turn ON "Hide SD Channels" in Preferences the search function returns NO RESULTS
If you turn OFF "Hide SD Channels" in Preferences the search function WORKS perfectly.
That's it. Definitely an app bug.
Hope this helps.
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Baerkin
Contributor
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3 Messages
7 years ago
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gr8sho
ACE - Professor
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5.4K Messages
7 years ago
I tried playing with hide SD but it didn’t help. Even rebooted the RG. This did fix an issue with retrieving recordings data on my FireHD tablet, but did not fix search on my iPhone app.
So took out the sledgehammer and whacked the app and reinstalled. Search now working.
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