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STARZ APP NOT WORKING

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STARZ APP NOT WORKING

I have U-verse 300, the STARZ app does not work nor do any apps work. It keeps saying I don’t have a subscription but I can log into my att account just fine. How do I fix this? 

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Message 1 of 3
Administrator

Re: STARZ APP NOT WORKING

Hi Monte85,

 

We would like to investigate this for you!

I am sending you a private message (PM) to help in this matter. Please check your forums private messages by clicking the envelope in the top right section of this page or click Forums Inbox. Locate the PM and reply to my message with the requested account details.

We look forward to your response and the opportunity to help you!

 

Lafayette, AT&T Community Specialist


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Message 2 of 3
Contributor

Re: STARZ APP NOT WORKING

Yes I cannot sign in to STARZ on either my iPhone ap or my wife's iPad using the STARZ ap. I have contacted Tech Support about this over the past two plus week and they keep telling me they are working on it. The problem seems to be the way the STARZ ap wants to use adobe.com to sign one into the system. That generates an immediate dead-end message:

I have not been able to get anyone at U-Verse Tech Support to look at this error message. They ask: "What kind of error message are you getting" but trying to have them look at this specific message has prove futile. Next stop is Customer Service for a credit on my U-Verse bill. This. is really bad Tech Support.

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