New Android App

Mentor

New Android App

I got the new app to watch live tv on my Android. When I try to run the app, it will only let me watch "out of home" channels even though I am connected to my Uverse internet at home. All of the "all channels" show an x and I cannot watch. Any ideas?

Message 1 of 16 (1,538 Views)
Guru

Re: New Android App

Live TV on Uverse.com: Requires U-family or higher TV plan. Content may vary by TV plan and viewing location.

 

U-verse App: Requires qualifying device, U-family or higher TV plan and Wi-Fi or data connection. Content may vary by device, TV plan, and viewing location. Quality of picture varies by device and data connection. Data charges may apply.

 Read more here http://forums.att.com/t5/Applications/live-tv-on-ipad/m-p/3708717#M1946

Im not Smart! The Voices in my Head are!!
Message 2 of 16 (1,480 Views)
Contributor

Re: New Android App

A more helpful response for you... apparently this was a known issue, as my phone just got pushed another update this morning and live TV is now working great in-home.

Check Google Play for updates and give it another shot :-)
Message 3 of 16 (1,459 Views)
Contributor

Re: New Android App

The app is extremely buggy. My Galaxy Nexus works but I had to restart the phone while at home to get the in home channels to work. My wife's HTC ONE only gets a blank black screen on any channel and my first gen Nexus 7 doesn't get the live TV option at all. 

 

Seriously ATT? I've been your biggest advocate thus far as I've had pretty much no issues others complain about with their Uverse TV.

 

You guys/gals really need to get your act together on this. The competition has a big jump on you with tablet/phone support! 

Message 4 of 16 (1,448 Views)
Mentor

Re: New Android App

I got the update as well. It works fine now. Thanks to all.

Message 5 of 16 (1,430 Views)
Scholar

Re: New Android App


skeptic25 wrote:

The app is extremely buggy. My Galaxy Nexus works but I had to restart the phone while at home to get the in home channels to work. My wife's HTC ONE only gets a blank black screen on any channel and my first gen Nexus 7 doesn't get the live TV option at all

 

Seriously ATT? I've been your biggest advocate thus far as I've had pretty much no issues others complain about with their Uverse TV.

 

You guys/gals really need to get your act together on this. The competition has a big jump on you with tablet/phone support! 


Unfortunately, the app does not give the Live TV option on all android devices.  I have a Nexus 7 and an Asus TF300T.  Neither are supported.  Seems the Content owners are afraid Android users will find a way to steal the content.  Smiley Sad  Bit my Android fragmentation agin.

Message 6 of 16 (1,388 Views)
Teacher

Re: New Android App

I have the same problem...only "out of home" channels work. I unistalled the app and downloaded the latest one from google play yesterday, same results. I am connected and logged in to the uverse wifi, I am subscribing to the U200 channels. When I am trying to pair a receiver (I have two) with the tablet it comes back saying there are no receivers available. Is there a minimum rev of Adroid that is required? Any other tips that might help me?

Message 7 of 16 (1,323 Views)
Highlighted
ACE - Master

Re: New Android App


bri_man_65 wrote:

skeptic25 wrote:

The app is extremely buggy. My Galaxy Nexus works but I had to restart the phone while at home to get the in home channels to work. My wife's HTC ONE only gets a blank black screen on any channel and my first gen Nexus 7 doesn't get the live TV option at all

 

Seriously ATT? I've been your biggest advocate thus far as I've had pretty much no issues others complain about with their Uverse TV.

 

You guys/gals really need to get your act together on this. The competition has a big jump on you with tablet/phone support! 


Unfortunately, the app does not give the Live TV option on all android devices.  I have a Nexus 7 and an Asus TF300T.  Neither are supported.  Seems the Content owners are afraid Android users will find a way to steal the content.  Smiley Sad  Bit my Android fragmentation agin.


I can't install it on my older Android Smartphone, not enough storage and do not see any Live TV option on my Vizio VTAB tablet, after the upgrade.  Wonder if it's a collusion type deal (maybe collusion is too harsh?) with AT&T Wireless?  

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 8 of 16 (1,316 Views)
Teacher

Re: New Android App

BTW, I have the HP tablet with Android installed and can not get in home live TV on the uverse app...maybe that tablet is not supported. Is anybody out there running the uverse live tv app on an HP tablet?

Message 9 of 16 (1,258 Views)
Scholar

Re: New Android App

I installed the Uverse App on my Asus Tablet many, many months ago before they had live tv option.  When they added some onDemand and then recently the Live TV, I would never see it show up.  I assumed the app just did not support my Asus Tablet.    

 

Low and Behold.... I found last night they have a Uverse for Tablet App.   D'oh!!!  Downloaded it, and it works great on my ASUS Tablet.  It connected to my Set Top Box, and I was able to stream live channels.

 

So for those with a tablet, make sure you are downloading the Tablet version of the app.

 

Good Luck!

Message 10 of 16 (1,129 Views)
ACE - Master

Re: New Android App

Thanks bri-man, will look for the tablet version!

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 11 of 16 (1,107 Views)
Expert

Re: New Android App

Thanks for posting that info, it will be good for other people who have Android tablets.

Message 12 of 16 (1,064 Views)
ACE - Master

Re: New Android App

[ Edited ]

Update - now able to watch Live TV and VoD on my Vizio Tablet!  Smiley Happy

 

I followed Bri_man's post and looked for an specialized tablet (Android) version of the uverse app.  I did NOT find it.  SO, it must not be installable on my Vizio VTAB.

 

I decided to check my already installed uverse app on my tablet.  I noticed that the app date changed from Oct 21st to Oct 30th.   (Possibly relevant issue but maybe not, jump ahead if you wish):  I tried opening the app and it crashed.  In the end, I thought it had bricked the darned thing.  I left it on just to deplete the battery but it would not fire up.  I connected it back to the charger and it would try to restart and show the low battery warning, even though it was connected to the charger.  I then hooked it to the PC to charge and left it overnight.

 

After charging overnight, the tablet powered up, normally!  Whew!  I opened the uverse app and still no Live TV or VOD.  I then uninstalled the app and reinstalled it.  After signing in, I now had Live TV and VOD, with 100+  in home channels!  Yay!

 

Long story short, if your Android doesn't have Live TV or VoD, uninstall the uverse app and try again!  I wonder if the original Oct 30 update was corrupt and that caused my no Live TV issues and/or my crash/freeze?

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 13 of 16 (1,038 Views)
Contributor

Re: New Android App

I have the U-450, that's not high enough?

 

Message 14 of 16 (678 Views)
Contributor

Re: New Android App

Provide the link for the app in the play store, please.  Asus user.

Message 15 of 16 (676 Views)
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