Tutor
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11 Messages
My app search function doesn't work.
The show guide is fine, but every title I search comes back with no shows etc. found. This is true on the app on my iPad and android phone. Even searching for a show that I know is on in an hour, it says no shows found. I uninstalled and reinstalled and it still does it. The search function is the reason I like the app. Especially since it tells me what episodes are new.
ATTHelp
Community Support
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231.5K Messages
7 years ago
Sorry to read of the trouble you are having with the app. Closing out the app and/ or resetting the device may resolve this. Check out our U-verse App Troubleshooting article. It has some additional troubleshooting steps you can perform.
We have additional troubleshooting articles in our Hot Topics Section. If you are on a browser, the Hot Topics section will be to the right. If you are on a mobile device, scroll down to find it.
-ATTU-verseCare
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MikeDStL
Contributor
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1 Message
7 years ago
I was also having this issue. I finally fixed it by deleting the app and re-downloading it.
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mikeofamerica
Contributor
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1 Message
6 years ago
Easier: on Android, just go into app settings / storage / clear data
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