sepea17's profile

Tutor

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4 Messages

Thursday, March 21st, 2019 5:45 PM

FOX Sports/NBC Sports/ESPN streaming issues

I am trying to stream live sports on FOX Sports Midwest, NBCSN, or ESPN through either their mobile apps or desktop sites (FOX Sports GO, NBC Sports Live, etc). When I log into our AT&T account, all of the programs go blank or disappear or say that the channels are not included in our subscription package. This is not true, as we have the U300 package, which includes FOX Sports Midwest, FOX Sports 1 and 2, NBCSN, Golf Channel, ESPN 1 and 2, etc. I've tried resetting my password, logging in through the U-Verse website, etc. and nothing has worked. I also cannot watch FOX Sports Midwest on the U-Verse app because that channel is not available for live viewing for some reason, and I'd really prefer to watch on my computer screen anyway. Is there anything we can do, or is something wrong with our account that needs to be done?

Community Support

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231.3K Messages

5 years ago

Hello @sepea17,

Have you tried deleting/reinstalling the app, as well as restarting the DVR? This may solve the issue. Please let us know if it does.

Mihai AT&T Community Specialist

Tutor

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4 Messages

5 years ago

I have tried that and it didn't work.

Community Support

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231.3K Messages

5 years ago

Hello @sepea17

Also, Are you an authorized user on the account?

Charles, AT&T Community Specialist

Tutor

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8 Messages

4 years ago

So far as a new customer of ATT U-VERSE TV, I can not log into any mobile streaming app. 

FOX News, FOX Sports, ATT U-Verse mobile App, Adult Swim, Comedy Central App. 

 

I am subscribed to ATT UVERSE TV.  I can log into MY ATT but I Can not authenticate any mobile device apps. 

I can not goto comedy central.com or foxnews.com, click watch now, SELECT TV PROVIDER - ATT . LOGIN FAILS> 

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