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Error 400-1 when trying to watch online episodes on ABC

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Error 400-1 when trying to watch online episodes on ABC

When I try to watch an online episode at abc.go.com, it asks me for my provider to verify services.  Once I select U-Verse, the episode starts to load, then throws an error code 400-1.  I have tried 3 different browsers, as well as clearing my cache and cookies.  Next steps?  

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Message 1 of 4
Community Support

Re: Error 400-1 when trying to watch online episodes on ABC

Hey @sroshong,

 

Sorry to read of your streaming experience. We can help. Do you have any issues streaming from uverse.com? Also, are you able to log into att.com? This will give us an idea of the issue. Let us know when you can. 

 

-ATTU-verseCare 

AT&T Customer Care

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*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 4
Expert

Re: Error 400-1 when trying to watch online episodes on ABC

@sroshong   Check out this post:

 

https://forums.att.com/t5/U-verse-Applications/Watch-ESPN-App-Issue-quot-User-Not-Authorized-quot-Er...

 

Good luck Smiley Wink

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(billing and all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Message 3 of 4
Contributor

Re: Error 400-1 when trying to watch online episodes on ABC

No issues streaming from UVerse.com

No problems logging into att.com

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