Alexis45's profile

Contributor

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1 Message

Thursday, August 15th, 2019 10:07 PM

ESPN app not working

Every time my bf tries to login into the ESPN app and play a video it says not authorized. We have tried reinstalling the app, logging on while at home, we even tried the solution that was mentioned by creating a subgroup ID. It isn’t working. It keeps saying contact provider and ESPN is saying it’s Att that’s the problem not them. I’ve seen multiple forums with this same issue with ATT. We have U200

Community Support

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230.7K Messages

5 years ago

Hi There @Alexis15,

 

Thank you so much for the posting about to ESPN app.  We can help you.

 

To get started with your resolution, we will be sending you a private message to your forums inbox.

 

Once you get the notification, please do the following steps:


1. Log-in to your forums account.
2. Click on the envelope icon
3. Click on the message that you get
4. Reply to that message only

 

Just a reminder: Please do not post any personal information such as, email addresses, phone numbers, or account numbers on this public thread.

 

We look forward to working with you to get this resolved.

Matthew, AT&T Community Specialist

 

 

 

Contributor

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1 Message

5 years ago

I have the same problem and would like the solution too.

Tutor

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5 Messages

4 years ago

When will there be a solution to this problem @ATTCares?

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