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Cannot login to Showtime Anytime with UVERSE Account

Contributor

Cannot login to Showtime Anytime with UVERSE Account

When trying to login to showtime anytime app with my UVERSE account, I get a “Not Available” error message. This started on Saturday August 18, 2018. 

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Message 1 of 13
Contributor

Re: Cannot login to Showtime Anytime with UVERSE Account

I am having the same problem. When I go to activate (again) on my computer AT&T recognizes me and says it will automatically sign me in, but then it says they cannot process my request.  Chatted with someone, but nothing resolved and they will check back with me  in 24 hours.  My HBO GO is working fine though?

Message 2 of 13
Contributor

Re: Cannot login to Showtime Anytime with UVERSE Account

HBO GO account working fine. However, Showtime Anytime returns simply an 'ERROR' dialogue box after entering my ATT&T U-VERSE credentials.  This problem started for me roughly 8/18/18 as well.  Please cc me on any available fixes

 

 

 

Message 3 of 13
ACE - Expert

Re: Cannot login to Showtime Anytime with UVERSE Account

There are 3 other threads addressing this issue.  AFAIK, no fix as of yet.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 13
Tutor

Re: Cannot login to Showtime Anytime with UVERSE Account

I contacted Showtime. They said it is an issue with UVerse, other cable providers are able to log in fine. 

Message 5 of 13
Contributor

Re: Cannot login to Showtime Anytime with UVERSE Account

Thanks for the reply. My HBO, Cinemax, Stars, and EPIX mobile accounts all work, too. Only have an issue with Showtime.
Message 6 of 13
Contributor

Re: Cannot login to Showtime Anytime with UVERSE Account

FYI, as of 8:45 pm Eastern Time, I  successfully logged into Showtime Anytime on my computer and it works now - just had to reactivate my Apple TV Smiley Happy

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Message 7 of 13
Contributor

Re: Cannot login to Showtime Anytime with UVERSE Account

I was able to login, too. Thank you for the feedback.
Message 8 of 13
Contributor

Re: Cannot login to Showtime Anytime with UVERSE Account

I'm a u300 subscriber with Uverse which includes Showtime.  I'm getting an error message at Showtime Anytime telling me I don't have a subscription to Showtime.  I'm just trying to watch a few missed episodes on my laptop.  Is there any fix coming anytime soon? 

Message 9 of 13
Contributor

Re: Cannot login to Showtime Anytime with UVERSE Account

False. I have Xfinity, not att, but when I Google searched this issue, I could only find this forum and I figured I might get something useful from it. But, yeah, showtime is wrong because I am having the exact same issue as you. HBO Go working just fine, showtime anytime is telling me, when I try to log in, "error [some error code or whatever] must not be null." If anyone has a fix please let us know!

Message 10 of 13
ACE - Expert

Re: Cannot login to Showtime Anytime with UVERSE Account

Others with Xfinity have been having issues too.  You might want to post on their message board.

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 11 of 13
Teacher

Re: Cannot login to Showtime Anytime with UVERSE Account

I realize this is an older thread, I too had an issue logging into the Showtime website with my AT&T U-Verse credentials. I am using Chrome Version 71.0.3578.98.

For giggles, I tried Microsoft Edge, Microsoft Edge 44.18329.1.0, and it worked just fine. Go figure, maybe try another browser.

 

Then get this, after successful in Edge. I tried to login via Chrome again and it works O.o - yay computers!!!

Message 12 of 13
Teacher

Re: Cannot login to Showtime Anytime with UVERSE Account

I tried safari and chrome and I still cannot log in to showtime.  We were watching a show last night and got kicked out. Went to U-verse itself and showtime works there 

Message 13 of 13
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