- edited 08-21-2018 7:04 AM
I am having the same problem. When I go to activate (again) on my computer AT&T recognizes me and says it will automatically sign me in, but then it says they cannot process my request. Chatted with someone, but nothing resolved and they will check back with me in 24 hours. My HBO GO is working fine though?
08-21-2018 9:30 AM
HBO GO account working fine. However, Showtime Anytime returns simply an 'ERROR' dialogue box after entering my ATT&T U-VERSE credentials. This problem started for me roughly 8/18/18 as well. Please cc me on any available fixes
08-21-2018 11:07 AM
I contacted Showtime. They said it is an issue with UVerse, other cable providers are able to log in fine.
08-21-2018 3:57 PM
08-27-2018 2:50 PM
I'm a u300 subscriber with Uverse which includes Showtime. I'm getting an error message at Showtime Anytime telling me I don't have a subscription to Showtime. I'm just trying to watch a few missed episodes on my laptop. Is there any fix coming anytime soon?
09-27-2018 8:54 AM
False. I have Xfinity, not att, but when I Google searched this issue, I could only find this forum and I figured I might get something useful from it. But, yeah, showtime is wrong because I am having the exact same issue as you. HBO Go working just fine, showtime anytime is telling me, when I try to log in, "error [some error code or whatever] must not be null." If anyone has a fix please let us know!
02-02-2019 7:29 AM
I realize this is an older thread, I too had an issue logging into the Showtime website with my AT&T U-Verse credentials. I am using Chrome Version 71.0.3578.98.
For giggles, I tried Microsoft Edge, Microsoft Edge 44.18329.1.0, and it worked just fine. Go figure, maybe try another browser.
Then get this, after successful in Edge. I tried to login via Chrome again and it works O.o - yay computers!!!
02-12-2019 8:05 PM
I tried safari and chrome and I still cannot log in to showtime. We were watching a show last night and got kicked out. Went to U-verse itself and showtime works there