Contributor
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1 Message
Accessing UVERSE DVR online
Is anyone else having an issue logging into their UVERSE dvr online? I log into my uverse account and then try to access my dvr and it makes me log in again. Then just goes back to the login screen. This has been going on for days!
mibrnsurg
Expert
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20.4K Messages
8 years ago
@pc2425 Was just happening to me, would not even come up, only saw an error page.
Deleted all uverse.com cookies and got a quick error msg.
@ATTU-verseCare What's going on here?
Chris
__________________________________________________________
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
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I Call It Like I See It, Simply a U-verse user, nothing more
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JefferMC
ACE - Expert
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34.7K Messages
8 years ago
Confirm the issue. As soon as it asked if I'm sure I want to stay logged in for 14 days, I got this.
1 Attachment
Capture-2016-04-27-uversedotcomloginissue.PNG
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mibrnsurg
Expert
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20.4K Messages
8 years ago
@JefferMC I'm getting this error page:
http://uverse.com/web_files/NEXTGEN/web_files/error.html
Edit: Switched to google DNS and got the auto login, clicked it and took long time to bring up a text version of the site, but kept resetting the connection.
Chris
__________________________________________________________
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(billing and all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
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0
mibrnsurg
Expert
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20.4K Messages
8 years ago
It's working now.
Chris
__________________________________________________________
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(billing and all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
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0
ATTU-verseCare
Community Support
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6.7K Messages
8 years ago
Hi @pc2425,
We checked our personal accounts here and did not see an issue. We recommend deleting cache and cookies and verifying you have the latest browser. We used chrome here.
If the issues persist, let us know.
-ATTU-verseCare
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