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uverse tv is the worst service of all time, should be awarded most incompetant service award!

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uverse tv is the worst service of all time, should be awarded most incompetant service award!

in 6 months att has been unable to fix our tv freezing, losing signal, losing internet. Have spent hours, yes hours talking to chatting with posting on their facebook, promised by every type mgr theyre going to fix the problem. Wait endless hours for tech. to show up, only to be called and told theyre behind due to service call volume, theres a clue huh? Told again yesterday going to fix the problem, I was truly shocked today to get up, sit down with coffee turn  on tv, and guess what, tv has lost its signal, lol. This has actually became a joke between us and our friends, where are we watching the game tonight? Not randy and bonnies,  The race, not randy and bonnies, anything, well you get it. Anyway, since we cant watch tv, surprised pc has stayed connected this long, guess we'll go to a park, a picnic, a movie, wow, there is att's new commercial, ATT, BRINGING FAMILIES TOGETHER THRU INCOMPETANCE

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Re: uverse tv is the worst service of all time, should be awarded most incompetant service award!


wilson2979 wrote:

in 6 months att has been unable to fix our tv freezing, losing signal, losing internet. Have spent hours, yes hours talking to chatting with posting on their facebook, promised by every type mgr theyre going to fix the problem. Wait endless hours for tech. to show up, only to be called and told theyre behind due to service call volume, theres a clue huh? Told again yesterday going to fix the problem, I was truly shocked today to get up, sit down with coffee turn  on tv, and guess what, tv has lost its signal, lol. This has actually became a joke between us and our friends, where are we watching the game tonight? Not randy and bonnies The race, not randy and bonnies, anything, well you get it. Anyway, since we cant watch tv, surprised pc has stayed connected this long, guess we'll go to a park, a picnic, a movie, wow, there is att's new commercial, ATT, BRINGING FAMILIES TOGETHER THRU INCOMPETANCE


Lets' god rid of the "noise" and boil it down to the issues.

 

Three sentences is all that was needed.  I would recommend that you send a private message to the escalation team at AT&T Customer Care, and someone will get in touch with you.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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