11-23-2012 8:14 AM
My 3 month promotion is expiring tomorrow and I wanted to make sure that it gets removed from my service. I can't find a way to remove it on-line so I called the customer service number and after answering the annoying recorded message questions, the recording told me that I have to call back during regular business hours....Monday thru Friday (?) after 8 am. Well today is Friday and after 8 am. I can't believe everyone in customer service has today off. Shouldn't customer service be available 24/7?
Solved by: Go to Solution.
11-23-2012 8:18 AM
You can click here to go to the AT&T support page. Click on "Live Chat" and see if they might be able to assist you.
"If you find this post helpful and it solved your issue please mark it as a solution. This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"
11-23-2012 8:29 AM
only tech support is available 24/7. Have you tried to go online and cancel the free trial?
11-23-2012 8:52 AM
I was just ab le to remove the promotion via on-line chat. Thanks so much. I am still amazed that ther eis no one tro talk to today. I worked for AT&T for over 20 years and I expect them to always have excellent customer servie....even on Holidays.
Thanks so much.
11-23-2012 1:29 PM
11-23-2012 2:58 PM