Mentor
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21 Messages
Why will my DSL modem not work on the U-verse Network ?
Why will my DSL modem not work on the U-verse Network ?
Mentor
•
21 Messages
Why will my DSL modem not work on the U-verse Network ?
Accepted Solution
Official Solution
JefferMC
ACE - Expert
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35.1K Messages
11 years ago
Is wish this reply were strictly true.
Most Uverse subscribers use VDSL. However, when AT&T decided to brand it's new ADSL2+ offering as U-verse it created confusion. ADSL2+ modems are more typical DSL modems.
However, the answer is still true in the main, you must have modem with AT&T's U-verse firmware, which off-the-shelf DSL modems (even those that are ADSL2+ compliant) just won't have.
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Obsidion
Employee
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90 Messages
11 years ago
Hello attuser,
Your DSL modem won't work with U-verse because DSL and U-verse use different methods of communication. DSL uses ADSL while U-verse uses a newer VDSL method. Coming over to U-verse does require a different modem, but using VDSL2, we're able to provide faster speeds and further distances than is typically possible with ADSL.
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jjall
Contributor
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1 Message
10 years ago
This would explain why my internet keeps dropping every few minutes on most days. And why it's slowed down a lot. Switching to Uverse is supposed to be a good thing which i appreciate. Kind of a pain though.
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