08-19-2014 5:50 AM
08-20-2014 11:42 AM
I am so sorry about all the issues you have gone through trying to get the U-verse service. I can definitely understand your frustrations. If you are still willing to give us a chance, I will be happy to assist in getting this issue resolved for you.
I will be sending you a private message, so be on the lookout for it.
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08-21-2014 4:55 AM
I am making a 5th attempt to try and get service. I have an another install appt set up for tomorrow morning. I wish there was some way of knowing if they were going to show or not and, if not, why before I take another day off. This will be a whole week now that I have taken off to get AT&T service. I can't keep doing this. I will have to move on to another company if they don't show up this time.
06-25-2017 2:07 PM
We had the same problem. Set an appointment for installation, and the tech never showed up. Never even contacted us to let us know that they weren't going to make it. Terrible customer service.
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