08-19-2014 5:50 AM
08-20-2014 11:42 AM
I am so sorry about all the issues you have gone through trying to get the U-verse service. I can definitely understand your frustrations. If you are still willing to give us a chance, I will be happy to assist in getting this issue resolved for you.
I will be sending you a private message, so be on the lookout for it.
Need more help? Feel free to search the AT&T Community for great answers. You can also get immediate troubleshooting steps from the myAT&T app. Simply login, scroll and click Fix it Now! Support Tools. You can also reach out to our Chat Support 24/7.
08-21-2014 4:55 AM
I am making a 5th attempt to try and get service. I have an another install appt set up for tomorrow morning. I wish there was some way of knowing if they were going to show or not and, if not, why before I take another day off. This will be a whole week now that I have taken off to get AT&T service. I can't keep doing this. I will have to move on to another company if they don't show up this time.
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