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ACE - Guru

Visa Reward Card

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I signed up for U-verse services two weeks ago,when will I receive my $100 visa card?do I need to go online to get it or call a Att?

Alex



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ACE - Expert
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Accepted by topic author ACE - Guru
Accepted by Signaladviser
‎09-30-2015 1:39 AM

Re: Visa card

Yes, you will need to go on-line and request it.  They used to send a post card to remind you, but I think that practice has ended.

 

The terms on rewards cards state (a) "redemption required," which means you have to ask for them to be sent, and (b) "sent 4-6 weeks after redemption."  I have reproduced the general terms below.  But, you need to visit http://www.att.com/shop/wireless/deals/rewardsandrebates.html

 

 

Fulfillment for All Reward Card Offers:

Reward Card(s) redemption required. Reward Card(s) sent 4-6 weeks after redemption to customers who retain qualifying service(s). Not redeemable for cash, for use at automated gasoline pumps, or for cash withdrawal at ATMs. Reward Card expires 3 months after issuance. For cardholder agreement and terms and conditions go to rewardcenter.att.com/myrewardcard/agreement.pdf. Reward Cards are issued by U.S. Bank National Association, pursuant to a license from Visa U.S.A. Inc.

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Message 2 of 7
Contributor

Re: Visa Reward Card

better hurry!   it'll expire and you'll lose it... i lost $250 worth becuase i had no idea how it worked.

 

 

and, yes, i am very bitter!

 

Message 3 of 7
Tutor

Re: Visa Reward Card

can't log in

Message 4 of 7
Contributor

Re: Visa Reward Card

I was suppose to recieve a $100 reward visa card for each additional service i order upon whiching to the service. I have the DirectTv and the U-verse internet services and i still haven't  recieved anything. I called customer service and after reviewing my account i was told it was sent back due to they incountered an error on my account where they had my information screwed up and they appologized for the inconvenience and stated that everything was fixed and resolved and i should recieve my cards with 7-10 days or 15 and unfortunately im still waiting. I contacted customer service again and after patiently waiting on hold for 30mins i was told that they couldn't find what i was talking about and Who promised me the cards, told him it was a reward as a new customer and for the new service and still told me that must of been promised to me by someone cause they don't have that smh

Message 5 of 7
Contributor

Re: Visa Reward Card

was told prior to signing up that i would receive a 300 dollar att visa card, now i only get a 100 dollar visa card. who else has been lied to?

Message 6 of 7
Contributor

Re: Visa Reward Card

who was told that if you get fiber optics that all of your equipment must be able to handle fiber optics, w

hy are they forcing us to pay additional for something that can't be used?

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