Explore & discover

Helpful Links

Uverse vs Direct TV

Teacher

Uverse vs Direct TV

Has anybody seen the article in Yahoo Finance 3/29/17 stating att is shutting Uverse down completely by May 30? Now I understand the frustrating and overbearing sales push to Direct. I asked an Att rep about that today, of course got the ole "Hmmm haven't heard anything about it" lol
20,942 Views
Message 1 of 11
Administrator

Re: Uverse vs Direct TV

Hi @Madmamasan,

 

Just consider that U-verse is a brand that will most likely evolve into something called AT&T TV or AT&T Entertainment or simply DIRECTV. We don't know for sure and we are excited about what the possibilities will bring with TV's evolution. The products and technology is becoming more mobile and less about the TV receiver in your living room. Thanks for posting in the community forums and we love you being the best part of what makes our community great.

 

-ATTU-verseCare


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 11
Teacher

Re: Uverse vs Direct TV

As a matter of fact Yahoo Finance just published an article titled "AT&T to Shut Down U-Verse and Shift Users to DIRECT TV by May 30" 🤔
Message 3 of 11
Employee

Re: Uverse vs Direct TV

Did you read the actual statement from ATT instead of listening to someone who works on commission or writes an article taken from a statement out of context?

 

Appeared in the US Today March 21, 2017....

On or after May 30, 2017, the Uverse.com site may be retired and no longer available for video streaming. Additionally, on or after May 30, 2017, the U-verse app may be unavailable on the XBox One and Windows mobile operating systems as well. Customers will still be able to stream via the U-verse mobile app on all other supported platforms. More information will be available at Uverse.com.

 

So a portion of streaming services for certain devices is scheduled to be shutdown on May30, but Uverse IPTV is not.

Still installing new accounts with 2 year commitments, means Uverse TV should be available till AT LEAST April 1st 2019.

But expect some changes to come as streaming customers are directed to DirecTv Now (no dish required).

 

But watching your favorite shows on Uverse subscribed channels IN THE HOME on Uverse receivers is going to be around for awhile.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 11
Teacher

Re: Uverse vs Direct TV

Well as I began my statement with "As a matter of fact . . . .", fact being the publication in Yahoo Finance by Zacha Equity Research. I quoted the headline word for word. It goes on to say, and I quote" Per a recent FierceCable report, U.S. telecom behemoth AT&T is planning to completely phase out its long standing U-verse brand by May 30. The brand consist of fiber-based triple play video (TV), voice (telephony) and high-speed broadband Internet offerings. This movie is in line with AT&T's strategy to discontinue the service. The service his face workout in 23 states since March 15." The article goes on citing the numbers indicating greater revenue from Satellite as opposed to U-verse and video. "This proves the company's strategic shift from its U-verse customers to the DIRECTV brand to be a positive one. "Company officials have already started informing customers about the shutdown of service." Etc, etc. so in response to your question no I was not passing on info from gossip or idle chat. Maybe AT&T might inform their employees as well.
Message 5 of 11
Employee

Re: Uverse vs Direct TV

And did you look up the article in question, from Sept 20, 2016 

http://www.fiercetelecom.com/telecom/at-t-phasing-out-u-verse-video-broadband-brand

 

Where the company clearly states they will be rebranding the service.

Some happened last year, Uverse Internet is now ATT Internet, Uverse VoIP is now ATT Phone.

Uverse Gigapower is now ATT Fi er, and Uverse IPTV is per article going to be changed elimating the Uverse Brand but not the service. Additionally, per article DirecTv names will also be elimatined in the future with TV services becoming ATT Entertainment. 

 

Again these changes have been happening for the last 6 months, but the service will still be there for some time.

 

Remember Cingular (2000-2007)  Did the cell phone service close? No, name changed to ATT Wireless in June 2007, 10 years later in 2017. the cell phone service has not died or been elimated. Just no longer recognized as Cingular.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 6 of 11
ACE - Expert

Re: Uverse vs Direct TV


@Madmamasan wrote:
Well as I began my statement with "As a matter of fact . . . .", fact being the publication in Yahoo Finance by Zacha Equity Research. I quoted the headline word for word. It goes on to say, and I quote" Per a recent FierceCable report, U.S. telecom behemoth AT&T is planning to completely phase out its long standing U-verse brand by May 30..."

The referenced Fierce Cable article in the Zachs Equitity Research "report" actually [accurately] stated that elements of "uverse.com" may be shut down on May 30th, which they lifted from an announcement from AT&T this week.  Zachs half read out what they wanted to.

 

 

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 7 of 11
Anonymous
Not applicable

Re: Uverse vs Direct TV

The only thing I read is that AT&T is ending its relationship with Yahoo and going to another service that will roll Uverse Com into that service as an app and close Uverse Com as it is today.

Message 8 of 11
Scholar

Re: Uverse vs Direct TV

My friend across the street has DirecTV (it's only permitted in my condo complex if u don't put the dish on the roof which is owned by HOA).  She has frequent "loss of signal" errors/blank screen whenever it rains or is windy.  I've heard that same complaint from numerous DirecTV customers which makes it a non starter/show stopper for someone who likes to watch live sports on TV.  I will go back to Comcast/Xfinity if U-verse is discontinued.

Message 9 of 11
Scholar

Re: Uverse vs Direct TV

Sounds like a good thing to me...

Message 10 of 11
Scholar

Re: Uverse vs Direct TV

U-verse is not going anywhere...  Maybe a little name change no biggie...

Message 11 of 11
Share this topic
Share this topic
Announcements
Additional Support