Contributor
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1 Message
Uverse not working on 1 tv
Keeps saying acct unavailable. This Set Top Box does not match account settings. I have restarted a zillion times and it doesn't help.
Contributor
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1 Message
skeeterintexas
ACE - Expert
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27.7K Messages
7 years ago
Reboot the RG (modem) first and then reboot the STB..
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Constructive
Former Employee
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32.9K Messages
7 years ago
It may have fallen out of the system, go to your account online and see how many boxes are provisioned,
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_xyzzy_
Expert
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15K Messages
7 years ago
...and if none of those solutions help try calling ATT tech support and see if they can figure it out (or even PM to @ATTU-verseCare - click envelope icon in upper right of this page).
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