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Uverse Error Code: 0 - Failed to load resource

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Uverse Error Code: 0 - Failed to load resource

Receiving error code when I use the channel down key. I've pressed the "back" key, error message clears. Appears again when channel down key is used. I've rebooted three times, changed batteries, but problem continues.

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Message 1 of 5
Administrator

Re: Uverse Error Code: 0 - Failed to load resource

Hi @dm6072,

 

We are aware of error code 0. You can power cycle your receiver by pressing the power button for 10 seconds or by unplugging and re-plugging the power cord to correct the error.

 

 

Dee, AT&T Community Specialist


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Message 2 of 5
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Re: Uverse Error Code: 0 - Failed to load resource

I've rebooted the set 3 times, and did a reboot on entire household system.Problem continues.
Message 3 of 5
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Accepted by Administrator (Administrator)
Accepted by ATTKevin
‎11-12-2018 11:32 AM

Re: Uverse Error Code: 0 - Failed to load resource

Hi @dm6072

 

We're currently working on a solution to the error code 0. In the meantime, try this method: unplug the receiver from the wall, wait 10 seconds, plug it back in and wait for 3 white dots to appear on the screen, and unplug the receiver again. Do this two more times. The third time, leave the receiver plugged in and it will reload.

 

Aminah, AT&T Community Specialist

 

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Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 4 of 5
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Re: Uverse Error Code: 0 - Failed to load resource

error code 0 - failed to load resource               kx:failed to load resource                                 WebException: The remote name could not be resolved                                                           SocketException: A socket operation             encountered a dead network

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