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pb0261's profile

Tutor

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5 Messages

Saturday, December 8th, 2018 11:34 PM

UVerse wireless receiver won't pair with WAP

If you move a TV and wireless receiver to a different bedroom that never had TV, does the cable outlet need to be activated?

Accepted Solution

Official Solution

ACE - Professor

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5.8K Messages

5 years ago

No. A wireless receiver doesn’t connect to an outlet. Hence the name wireless. Connect your tv and stb, turn both on and let the stb connect. 

Tutor

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5 Messages

5 years ago

I know all I am trying to do is move the TV& wireless receiver to another
bedroom. Keep getting a big RED X when I try to pair.

ACE - Professor

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5.8K Messages

5 years ago

Unplug the dvr and stb. Plug in the dvr. Let it fully reboot. Then plug in the stb. See if if it successful connects. If it doesn’t, call tech support. 

Tutor

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5 Messages

5 years ago

Appreciate the feedback. The bedroom I was moving the TV to is even closer to the WAP than before. It's why I am stumped. 

Tutor

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5 Messages

5 years ago

The model is a VIP 1200 Motorola...

Tutor

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8 Messages

5 years ago

My receiver is VIP2500 and it is a replacement receiver.  Have followed all the online and onscreen instructions and it will not connect!

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