U-verse internet only and POTS line

Teacher

U-verse internet only and POTS line

I am getting the forced Uverse switchover, and the tech is coming out tomorrow.

With internet only, will my POTS lines connect to the RG, or come from the NID like they do now?

I collect antique telephones, and occasionally like to use my rotary phones. I have read that people that have the full Uverse package can't use rotary because the incoming line is all digital. Is this true for internet only setups too?

Message 1 of 7 (4,746 Views)
Highlighted
ACE - Expert
Solution
Accepted by beckyww (Administrator)
‎09-30-2015 1:39 AM

Re: U-verse internet only and POTS line

Telxonius - Your POTS should be unchanged. Connection from NID - same. Rotary dial support - same.

New home run connection from NID to modem for internet.

Sounds like a tech install - not a self install??

I believe you are correct that U-verse voice does not support pulse dial phones. Says so on the web site.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 7 (4,723 Views)
Teacher

Re: U-verse internet only and POTS line

Glad to hear it! I collect antique telephones, and love using the older ones from time to time.

Yes it's a tech install, even though I am experienced in low voltage cabling, they wouldn't give me the option of self install.

 

I have a splitter/filter in the NID and cat5 running to a punchdown block where it splits off to the different jacks in the house. I have one pair of the cat5 going straight from the splitter/filter in the NID to the modem's jack, and another pair supplying all the POTS outlets.

I posted in another message about the tech install and I believe it was you who said the tech would love the fact it is already cat5 cable in the house. I don't want them re wiring my system.  (Then again, if they do it a way I don't care for, I'll tear it out and redo it myself once the tech leaves!) hehe Smiley Wink

 

I will post on here tomorrow after the install and share my experiences with it.

i'm just glad it's a free install (according to two different support reps) it's not worth $150+ for work I charge $45-$50 for when I do the same thing!

Message 3 of 7 (4,704 Views)
ACE - Master

Re: U-verse internet only and POTS line

[ Edited ]

Welcome!  Don't be a stranger on the forums.

 

They are indeed seperate but they usually use the same pair.  If you find that the POTS is interfering with the U-Verse (or Vice Versa), they in rare situations, can separate the two.  They did for me when I was having MAJOR line noise issues.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 7 (4,675 Views)
Teacher

Re: U-verse internet only and POTS line

Install went great! Rotary phones still working, and the tech was very nice and professional in his workmanship!
Message 5 of 7 (4,666 Views)
Expert

Re: U-verse internet only and POTS line

Excellent!  Thanks for letting us know to outcome.  Glad you could keep your rotrary. Smiley Happy


Telxonius wrote:
Install went great! Rotary phones still working, and the tech was very nice and professional in his workmanship!

 

Message 6 of 7 (4,568 Views)
Teacher

Re: U-verse internet only and POTS line

Please talk to me about vintage rotary phones on AT&T!!! I have one that used to work, but now I can't dial out on it, and it will not ring on incoming calls. I can answer calls and talk, that's all.

 

I do not have U-verse.

Message 7 of 7 (706 Views)
Share this topic
Announcements

Having service trouble? There is an app for that! Use our troubleshooting tool or text myATT to 8758 to download the app. It is much faster than posting on our forums. You will also find some helpful articles below.

Additional Support