Second receiver $7 charge

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Voyager

Second receiver $7 charge

I got an offer to upgrade from U300 to U450 and receive $100. Problem is, when I attempted to do it, there is a message that my second receiver will no longer be free (I have 4) it will now be $7 like the others........Whats the deal with that?

Message 1 of 5 (3,174 Views)
ACE - Master
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Accepted by topic author Saints72
‎09-30-2015 1:39 AM

Re: Second receiver $7 charge


Saints72 wrote:

I got an offer to upgrade from U300 to U450 and receive $100. Problem is, when I attempted to do it, there is a message that my second receiver will no longer be free (I have 4) it will now be $7 like the others........Whats the deal with that?


Anything you might have 'grandfathered' in stops when you change your package.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 5 (3,167 Views)
Expert
Solution
Accepted by topic author Saints72
‎09-30-2015 1:39 AM

Re: Second receiver $7 charge

This was previously mentioned on the forum:

 

Important information for members with U300 and above: Beginning on 1/27/13, customers with U300 and above who make any changes to their core TV package will, after that  change, receive only 1 HD-ready DVR at no additional cost.  All additional receivers on the account will be charged $7/month.  Thank you again for being a valued AT&T U-verse member.

 

http://forums.att.com/t5/U-Verse-Billing/U-verse-2013-Pricing-Changes/m-p/3424839#M15671

Message 3 of 5 (3,151 Views)
Voyager

Re: Second receiver $7 charge

Thanks for your replies, although I find it frustrating to be penalized if I actually want to upgrade and continue my service.

Message 4 of 5 (3,115 Views)
ACE - Expert

Re: Second receiver $7 charge

Yeah, makes the $100 one-time credit look even more insignificant.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 5 of 5 (3,082 Views)
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