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Rewards card

Hi my account says I was supposed to get a $200 rewards card I still haven't gotten it?

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Message 1 of 20
Administrator
Solution
Accepted by Administrator (Administrator)
Accepted by ATTKevin
‎11-20-2018 10:16 AM

Re: Rewards card

Hey @Luis-quintana54,

 

Let us help!

 

You can check the status of your rewards at our Rewards Center.

 

Let us know if you have further questions!

 

Rury, AT&T Community Specialist


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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 2 of 20
Tutor

Re: Rewards card

I was promised $300 in rewards if I purchased uverse, home phone and internet. I only got $100.  Why is AT&T pulling bait and switch tactics to get customers? 

Message 3 of 20
Contributor

Re: Rewards card

I was supposed to get a $100 rewards card and it hasn't come and been almost two months

 

Message 4 of 20
Contributor

Re: Rewards card

I was offered a $100 rewards card  and haven't received it..been almost two months

Message 5 of 20
Employee

Re: Rewards card

@Jkneefir  scroll up to post 2 this isnt at&t support or at&t this is a customer forum

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 6 of 20
Contributor

Rewards card False Promises

I was promised a $200 gift card and all they said i was eligible for was a $100 gift card. I really think that At&t and Direct tv should hold up there end of what they say instead of selling false promises. And I have yet to see any gift card.I am very seriously thinking about switching to a different company. I my self don't like doing business with people who lie to there customers.Very irritated about the whole thing. Just speaking the truth thanks Joseph Milam!!!

Message 7 of 20
Teacher

Re: Rewards card False Promises

You have to call repeatedly and get really angry before they'll take action. At least,  that finally worked for me after 4 months. Although  I did get $200 in Visa rewards cards, I'm still waiting for some mysterious additional $100. I was promised when getting new service. No one I've spoken to at AT and T can figure out that one. Sad. Terrible terrible service and many lies told by customer service.

Message 8 of 20

Re: Rewards card False Promises

They should get sued for false advertisement 

Message 9 of 20
Tutor

Re: Rewards card False Promises

Message 10 of 20
Teacher

Re: Rewards card False Promises

Yes but they are such a huge company they wouldn't care if they were sued.
Message 11 of 20
Tutor

Re: Rewards card False Promises

did u ever get thm??

Message 12 of 20
Tutor

Re: Rewards card False Promises

did u ever get them?

im having this same issue.. promised me $350 visa cards, account shows only 2 $50... called they added an additional $100 one but... still lacking $150... 

Message 13 of 20
Teacher

Re: Rewards card False Promises

Got the $200 but not the other $100. They claim I was " misinformed ". Done fighting, will switch to a different carrier when our phones are paid off. Too much aggravation with AT and T.
Message 14 of 20
Tutor

Re: Rewards card False Promises

I got them, it was a long fight. I tried customer service, twitter, and the live chat on their site and failed. You have to go above those people.

Message 15 of 20
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