11-15-2018 3:59 PM
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Rury, AT&T Community Specialist
11-30-2018 4:50 AM
I was promised $300 in rewards if I purchased uverse, home phone and internet. I only got $100. Why is AT&T pulling bait and switch tactics to get customers?
12-04-2018 1:32 PM
@Jkneefir scroll up to post 2 this isnt at&t support or at&t this is a customer forum
- edited 12-13-2018 6:33 PM
I was promised a $200 gift card and all they said i was eligible for was a $100 gift card. I really think that At&t and Direct tv should hold up there end of what they say instead of selling false promises. And I have yet to see any gift card.I am very seriously thinking about switching to a different company. I my self don't like doing business with people who lie to there customers.Very irritated about the whole thing. Just speaking the truth thanks Joseph Milam!!!
12-27-2018 4:54 PM
You have to call repeatedly and get really angry before they'll take action. At least, that finally worked for me after 4 months. Although I did get $200 in Visa rewards cards, I'm still waiting for some mysterious additional $100. I was promised when getting new service. No one I've spoken to at AT and T can figure out that one. Sad. Terrible terrible service and many lies told by customer service.
03-28-2019 5:53 AM
They recently did the same thing to me. They want 180 + 15 for each month of service for cancelling early, with a false contract! File complaints with FCC and BBB until these get resolved, more people need to be reporting this. There are news articles about the problems: https://www.wfmynews2.com/article/news/local/update-customers-say-attdirectv-not-keeping-promise/83-...
All they say is sorry.
Look how many articles about the Rewards Card Scam, this isn't even all of them! Just a FEW:
- edited 04-22-2019 9:37 AM
did u ever get them?
im having this same issue.. promised me $350 visa cards, account shows only 2 $50... called they added an additional $100 one but... still lacking $150...
04-22-2019 9:51 AM
04-22-2019 10:05 AM
I got them, it was a long fight. I tried customer service, twitter, and the live chat on their site and failed. You have to go above those people.
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