Questions about Installation

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Questions about Installation

[ Edited ]

So after checking the website for nearly 2 years U-Verse is finally arrived in my area. Im getting the triple bundle with max internet speed, u450 for TV, and phone. My coming in from directv tv and charter internet. Im hoping my install goes smoothly given its on april fools day. I currently have 4 HD DVR's with both coax and ethernet in every room (for directv's multi room dvr feature). Would it be best to ask the installer to use ethernet for the TV's or coax? Also we have allot of devices we connect to the net. We have 3 computers, 2 phone's that use wifi, and 2 xbox's. Will u-verse allow me to use my wireless router and hub? Thanks in advance for the suggestions I will post here as the install gets complete.

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Accepted by topic author jh1978
‎09-30-2015 1:39 AM

Re: Install Date 4/1/2011

 Yes you can use your own router with Uverse. Coming from DirecTV you will more than likely see a degredation of your HD PQ. AT&T does not allow a high enough bitrate for their HD. They offer HD Lite compared to DirecTV's HD PQ. But I hope you are happy with your service.

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Accepted by ATT_James (Former Moderator)
‎09-30-2015 1:39 AM

Re: Install Date 4/1/2011

[ Edited ]

I have no problems with UV's HD, so that is a matter of opinion. Smiley Wink

 

When the installer comes, they will do a walk-thru with you to take an assessment of your setup.  Unless you plan to keep DTV, then they can use your existing coax, and test for signal strength.  New coax ends will be applied to each end, front/behind wall plates--so have any furniture moved away from the walls (they won't move furniture).

 

If you have a preference for Ethernet, let them know.  Some people use the STBs Ethernet port to get online access for streaming services, and going with coax for the STB leaves that port open without additional equipment.

 

The UV boxes are HD ready, and you only get 1 DVR, and an STB is required for all other TVs.  Since you have Xbox, you can use it as an STB and avoid the extra rental fee monthly.  But the installer needs to know as there is a converstion kit to install (extra fee).

More info about Xbox as an STB here:

http://forums.att.com/t5/Receivers/XBOX-360-as-Set-Top-Box-11-7-2010/td-p/2146449

 

The UV RG (router/modem) only has 4 Ethernet ports, so if you have will fill that up if you go with all TVs on Ethernet.  In that case you will need a switch (not a hub).

 

Yes, you can use another router behind the UV RG for Wireless and other Ethernet devices.  Wi-Fi is built into the UV RG; just turn off that WAP and use your own router.

 

If you think you might want to add service to another room in the future, or move an STB to a spare room sometime for a guest; make sure the installer provisions lines in other rooms at the install (saves money for a future service call).

 

edit to add URL

Message 3 of 16 (2,352 Views)
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Re: Install Date 4/1/2011

thank you for the reply. I have done allot of research about the PQ and am not worried about it. I will trade in some picture quality for the additon of more HD channels and true ondemand. Smiley Happy

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Re: Install Date 4/1/2011

OK, great, and good luck with the install.  Let us know how it goes.

 

BTW, Hallmark is no longer on UV, if that is important to you.

 

There is no local feed of Local on the 8's, The Weather Channel (but there is an ATT Weather App).

 

If you're a Sports fan, best to inquire or read through the forums to make sure UV carries games for your favorite teams in your area.

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Re: Install Date 4/1/2011

yeah Hallmark is of no interest to me. One thing Im wondering is ondemand do they offer HD titles for HBO, Showtime, Cinemax, Starz etc like the cable companies?

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Re: Install Date 4/1/2011

As far as premium channels On Demand HD, U-verse has HBO, Cinemax, Starz, Encore,  and Showtime.

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Re: Install Date 4/1/2011

Hmm...I answered that, but now my post is missing.  The OPs last post was duplicated, guess my reply was attached?  Showing 4 posts for the OP, but I can only find 3 (minus the deleted one).  Forum glitch?  Smiley Surprised

 

 

Back OT--I stated that The Movie Channel and Flix are the only Premium channels w/o HD, in addition to those you listed.

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Re: Install Date 4/1/2011

perfect, thanks for the replies guys.

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Re: Install Date 4/1/2011

There is one other item I thought of--the issue with 5.1 sound drop-outs.  It doesn't affect everyone, and seems to depend on the equipment/receiver.

 

But, a heads-up, just in case; and lots of reading, here.  Be aware the issue goes back beyond 2010, but the long thread with that topic was lost in a forum merge.

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Re: Install Date 4/1/2011

How did the install go?

 

 


jh1978 wrote:

perfect, thanks for the replies guys.


 

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Re: Install Date 4/1/2011 (Success)

All went pretty well. The line techs arrived at 7:45am and said they would be working at the pole. At 8:45am the install tech called and said he would arrive in 45 minutes to a hour. He arrived one hour later and did what he called a I.N.I.D. "Intelligent Network Interface Device" which was basically installing a RG outdoor version on the side of my house then ran cat5 to a white ATT modem inside the basement which then went to a netgear splitter and had ethernet to each of my 4 HD TV's. He hooked up the boxes and then couldnt provision them. It turned out ATT on accident gave me a number (new phone number) that was already or still in use by another user. So while the 800# guys fixed that my install guy went to lunch (around 2:00pm). About 45 mins later the 800# ATT people called and asked if they could give me another number I said sure and 15 minutes later the tech was back from lunch and swapped out the boxes and all went flawless. He then activated the phone and tested it and setup the internet. Only bummer was I signed up for the 24meg internet service and after the install was done he told me 12meg was the highest offered in my area at the time. I let him go as everything was working fine. He ended up leaving at 5:00PM. I tipped him $100.00 for all his hard work. After he left I called ATT and cancelled the internet portion of my services and hooked up my cable modem (same price as ATT's 12 meg for 20 meg).

 

On to the service.. I get 3 HD streams and 1 SD stream but he told me the strong rumor is ATT is finalizing a update that will allowed 6 streams. Anyways on to the good stuff, the picture quality is VERY VERY good! Remember Im coming from Directv and I have NO gripes at all with the PQ. HD looks great, the box software is really amazing, I love the live rollover guide preview, ondemand, and the 155 HD channels. So far Im very very happy with my choice to switch to U-Verse. If the TV service stays reliable I will never look back at satellite or cable. BTW: I watched both the Celtics and Lakers games tonight in HD and had NO complaints with quality at all. Thanks to everyone for the answers and suggestions. If your reading this and considering switching I say go for it. Im more than glad I did.

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Re: Install Date 4/1/2011 (Success)

Cool that you got an iNID!  Glad to hear it went well and that you are happy with the HD PQ and channel offerings.

 

One of the great mysteries of UV is why some folks have problems with the HD PQ, in their eyes, but most of us don't. Smiley Wink

 

Welcome to Uverse! 

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Re: Install Date 4/1/2011 (Success)

Welcome to Uverse, enjoy.

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Re: Install Date 4/1/2011 (Success)

thanks guys, some would say Im crazy for saying this but I seriously see no different between the HD quality with U-Verse and Directv and one of my TV's is a 50" plasma so with the screen being bigger it would give you more of a chance to see lack of quality but no complaints. I guess it can depend on location and quality of the installer?

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