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Need Help? Chat With Us

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If you need to contact us, you have the ability to chat with one of our support agents all from the comfort of your home computer or smart device. You do not have to call in and can address technical and billing questions or concerns. You can also use the myATT app to troubleshoot your service in the palm of your hand!

 

Make sure you know your PIN before chatting, this will be needed access your account. 

 

 

TV (U-verse TV, DIRECTV, DISH) Chat With Us Here

 

Internet (U-verse Internet, DSL, Dial Up) Chat WIth Us Here

 

Wireless (Mobile, GoPhone, Hotspot) Chat With Us Here 

 

Phone (Digital Phone, Landline, Wireless Home Phone) Chat With Us Here

 

Home Security Chat with Us Here

 

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
210,278 Views
Message 1 of 58
Tutor

Re: Billing hung up on me?

I sent a message to an old number of a friend. Than number is not in service now. Can somebody see the info shared with this old number or not.

 

Message 16 of 58
Contributor

Re: Billing hung up on me?

I want to order my daughter and iwatch so I need a phone line for this to sync  with her iPhone 

Message 17 of 58
Contributor

Re: Billing hung up on me?

 

 

Message 18 of 58
Contributor

Re: Billing hung up on me?

I want a new promotion- my bill is too expensive.
Message 19 of 58
Highlighted
Contributor

Re: Billing hung up on me?

hello, I am looking to speak with someone regarding a specific number I need

the number is apparently unassigned to any carrier in the NANPA system, so I am looking for a company (at&t) to purchase a block of numbers so I can have one....a strange request, I know, but I thought I would at least ask

I am looking for the following - 

npa 636

nxx 643

 

thank you 

 

Message 20 of 58
Contributor

Re: Billing hung up on me?

Hello , I would like to chat with live person ,,,,.because i will like to get pri paid service,,,, I have my own phone is a iPhone 7 ,,,,. 

Message 21 of 58
Contributor

Re: Billing hung up on me?

Hello , I was just chatting with YULY and was diconnected

Message 22 of 58
Contributor

Re: Billing hung up on me?

Hi

Trying to reinstate my line that ive had for almost 20 years. I was advised to go to chat.

Message 23 of 58
Contributor

Re: Billing hung up on me?

having issues with losing service to TV that isn't in same room as router. also recently our Wi-Fi has had very poor signal and even drops off the phones all together. huge problem living on a river close to Canada.. house is a dead zone without Wi-Fi. all equipment in house is over 5 years old? upgrade needed? not willing to pay for new equipment

 

Message 24 of 58
Contributor

Re: Billing hung up on me?

A little background. We have been with satellite since USSB. We are satisfied with the service but now the cost is getting out of hand. On a daily basis, we watch Weather Channel, MSNBC, all sports channels including NSBA and NSCA. Is there any way we can reduce our charges and still retain these channels.

Message 25 of 58
Contributor

Re: Billing hung up on me?

hi my name is carol i need to upgrade my phone's internet

Message 26 of 58
Contributor

Re: Billing hung up on me?

i have question on this new deal for tv

 

Message 27 of 58
Contributor

Re: Billing hung up on me?

I want to check and see if you guys have managed to get us an earlier date of service 

Message 28 of 58
Contributor

Re: Billing hung up on me?

I am trying to log into my account and it keeps asking me to link accounts to a email I don't even know. WHy cant I just put in my account number to see my bill??

Message 29 of 58
Contributor

Re: Billing hung up on me?

I would like to talk to someone about my bill

Message 30 of 58
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