- edited 07-27-2017 7:04 AM
If you need to contact us, you have the ability to chat with one of our support agents all from the comfort of your home computer or smart device. You do not have to call in and can address technical and billing questions or concerns. You can also use the myATT app to troubleshoot your service in the palm of your hand!
Make sure you know your PIN before chatting, this will be needed access your account.
TV (U-verse TV, DIRECTV, DISH) Chat With Us Here
Internet (U-verse Internet, DSL, Dial Up) Chat WIth Us Here
Wireless (Mobile, GoPhone, Hotspot) Chat With Us Here
Phone (Digital Phone, Landline, Wireless Home Phone) Chat With Us Here
Home Security Chat with Us Here
AT&T Customer Care
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
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Solved by: Go to Solution.
03-08-2017 10:14 AM
Do you need assistance? Did you know can chat with us? Well you can! Check out our chat links above!
03-31-2017 2:42 PM
Look again I do not know what you want I came from Holland and do not understand any more,some one dropped my name that dont help me with my problem I have a plain land line and I have explained so many times what is wrong you think whe are still in the year 1900,but then people seem to care,I m sorry but I m getting scared and feel crying at my old age I m turning this laptop off.Willemina Borra all tha chats are busy so you know.
05-10-2017 7:40 AM
05-25-2017 4:55 PM
Chat won't open. I am not able to access my account, the att&it won't recognize my phone number and last name. I'm out of the country and won't return before my bill is due. Please email me at email@example.com.
08-07-2017 12:30 PM
I have a grandfathered in package called Choice Extra Classic. I want to see if one of the regular newer packages resembles what I have now and is perhaps less expensive and what channels I would gain or lose. However I am tired of speaking to foreigners with heavy accents in customer service or tech support. Are there no Americans who work in customer service areas for DIrecTV?
11-13-2017 9:37 AM
I'm trying to use my remote an it's not flashing at all only when I take battery out an put back in then it flashes then stops an then Dont flash nomore
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