Internet service outage?

Highlighted
Contributor

Internet service outage?

Is anyone having problem staying connected to Att internet U-verse?
This has been an ongoing problem for the last week. It's on then off again. It just keeps doing this over and over. I was wondering if it's an existing problem they are aware of and hopefully working on.
Message 1 of 2
ACE - Expert

Re: Internet service outage?

@blondy28  Contact ATT Uverse Care here:
https://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/2365485

Send them a private message, on this link, and they should be able to give the help needed to solve your Uverse internet connection service problems. They are available M-F 8am-11pm Eastern time, response may take up to 2 business days.

This is not the regular CS/TS people, but the social media Community Specialists that know the people to contact to get things done. I personally know as they've helped me on a DVR swap.

Include your account#, email address and a good phone # (land or cell) and time to contact you on.

Check the blue PM envelope, upper right on every page, for their reply. Good luck Smiley Wink

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
or ATT Customer Care (all other problems)

Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 2
You must type a description before you click preview or reply.
Share this topic
Announcements

Welcome to the U-verse Account Page! Check out some of our helpful articles below!

You can learn about your payment options and even first bill information!

Additional Support