Contributor
•
1 Message
I can't find anyone to contact
I have a problem that I would like to discuss with a supervisor, or someone in charge, about my rewards card. I am very concerned about the reason I was given as to why I have yet to receive my card after a month and two phone calls. Can I please have the number, or e-mail where I can reach someone.
Snfaulks
Contributor
•
1 Message
8 years ago
0
0
christine824
Contributor
•
2 Messages
7 years ago
I'm having the same problem
0
0
wynndy61
Contributor
•
1 Message
6 years ago
I called about not receiving my Rewards Visa Card and was assured within 48 hours on business days, my issue would be resolved. I was never contacted, so I called in again. The second time, I was told, too bad. The offer I referred to was over and it was unfortunate that I never got the card promised to me. I was told too much time had passed to make it right! Yet, when I first signed up and changed over to AT&T along with DIRECTV, the employee told me it would take a long time to see the card, so I wasn't overly concerned, as the months passed. No one said there was an expiration date on how long I would be able to expect the card promised to me! I was told to be very patient! Well, my patience backfired. How convenient for AT&T - lure the customers in or try to convey loyalty and appreciation perks, but don't follow through or actually give them what your promo and mailers advertise! NOT happy, to say the least! A horrible way to treat your customers, to put it mildly.
EDB
0
0