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terri5240's profile

Contributor

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3 Messages

Wednesday, October 9th, 2019 1:36 AM

I can't activate TLC to go on Roku

I have tried many time to activate TLC to go on Roku.  I get an activation code from TLC, I go to select provider ATT U Verse, enter the code and it still doesn't work.  When I try to watch through Roku I get the message that I need a paid subscription through my cable provider.  Help

Community Support

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231.2K Messages

5 years ago

We're here to help, @terri5240!

Have you tried troubleshooting this yet? We recommend re-downloading the application, and relaunching it. You may also want to make sure all your systems are up to date.

We look forward to hearing back from you!

Donovan, AT&T Community Specialist

Contributor

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3 Messages

5 years ago

Yes, I have reloaded the channels, etc.  When I first installed the ROKU, I had no issues.

Contributor

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3 Messages

5 years ago

I have tried several times reloading.  I had no issues when ROKU was first installed.

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