07-30-2013 8:13 AM
For the last 3 months I have not received my paperless billing emails. Everyone I talk to tells me I am signed up for paperless billing and my email is correct. Who do I talk to to start receiving my paperless billing again? I cannot go back to a paper bill and I don't want automatic billing.
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07-30-2013 8:31 AM
05-31-2016 7:34 AM - last edited on 05-31-2016 8:32 AM by Taylarie
Sent a personal check for payment and electronic payment began. Please disregard personal check #3935. Thank you!! Geraldine [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
05-31-2016 7:45 AM
@JeannieRidenour Have to report this to ATT Customer Care, not us users like you here.
Contact ATT Customer Care on the link in my signature below, by Need Help?
Send them a Private Message, on this link, and they should be able to give the help needed to solve your sent check problems. Many times these are answered by FB/Twitter Soc Media Managers, available late nites, weekends.
Include your name, account #, email address and a good phone # (land or cell) and time to contact you on.
Check the blue PM envelope, upper right on every page, for their reply, possibly by email instead. They can do more than any phone rep and stick w/it till it's done. Good luck
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