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HOW DO I CANCEL?!?!?

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HOW DO I CANCEL?!?!?

I'm trying to cancel my U-Verse service but every time I call there are long wait times and I get hung up on.  I've been trying multiple times for two days now - this is thievery.  Help!

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Message 1 of 8
Tutor

Re: HOW DO I CANCEL?!?!?

I would like be to have a phone number to even get started. Can you share please?

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Accepted by ACE - Professor (ACE - Professor)
Accepted by davemize
‎08-31-2019 3:14 AM

Re: HOW DO I CANCEL?!?!?

1-800-288-2020

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Message 3 of 8
Tutor

Re: HOW DO I CANCEL?!?!?

Thank you!
Message 4 of 8
ACE - Expert

Re: HOW DO I CANCEL?!?!?

Since you want to cancel, when you call that number, specify "cancel" as you navigate down the phone tree to get to the proper department.   If you are currently on a promotion be sure to discuss early termination fees.

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Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 5 of 8
Tutor

Re: HOW DO I CANCEL?!?!?

Finally got a person. We did get hit with early term fees. Highway robbery! Thank you for the info.
Message 6 of 8
Tutor

Re: HOW DO I CANCEL?!?!?

Thank you!

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Message 7 of 8
Tutor

Re: HOW DO I CANCEL?!?!?

Thank you!

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